So sylvanas wants people to be able to choose their afterlife?

See my previous answer. The four convenants aren’t the only available afterlives. People forget that…a awful lot actually.And no they aren’t. Each afterlife has it’s own caretaker of said realm. Winter Queen sure as hell isn’t telling Bwom how to run De Other Side for example.

That is actually wrong.

The Four Covenants don’t rule jack lol. They serve very specific duties that the Shadowlands require to function, but that’s it.

Joe Farmer may go to a regular afterlife where he lives out his eternity in absolute peace, and if his family don’t do anything that would lead them going to any of the Four Covenants they could end up with Joe Farmer or their OWN perfect afterlife.

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Just because you add a second layer of bureaucracy to the system, doesn’t then make the system better.

This point, i will concede. What i had thought was that even though there are infinite afterlives, that each specific afterlife was still under the council of one of the covenants.
The scope of my issue is then still on the covenants and what it means to go to each.

To go to one of the covenants is to serve a function that keeps the wheel of death in motion, you can view it as a sacrifice of the free for the greater good of the many. But the ones funneled into the covenants instead of one of the other infinite afterlives are not souls that would desire rest in the afterlife, but also souls burdened by sinful vices that caused them to do horrid things must be dealt with to.