I use to have a stable connection of below 90ms when i was using starhub before i move,Recently after moving house i switch to singtel… constant hi MS between 150-300ms and sometimes even spike to 500-1000ms…
Any Help will appreciated
Server: Frostmourne
Singtel
High home & world latency
Home is about 200ms
World is between 700~1200ms, sometimes would spike to 3k
It was fine after the huge issue a couple of weeks ago
it seems to happen again, almost unplayable like what we experience previously
WinMTR
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| 192.168.68.1 - 1 | 180 | 179 | 1 | 6 | 104 | 5 |
| 192.168.1.254 - 1 | 180 | 179 | 1 | 10 | 116 | 7 |
| bb115-66-99-254.singnet.com.sg - 1 | 180 | 179 | 3 | 13 | 121 | 8 |
| 202.166.123.130 - 1 | 180 | 179 | 3 | 10 | 128 | 15 |
| 202.166.123.129 - 1 | 180 | 179 | 2 | 10 | 114 | 7 |
| ae8-0.qt-cr03.singnet.com.sg - 1 | 180 | 179 | 3 | 12 | 120 | 9 |
| ae13-0.tp-cr03.singnet.com.sg - 1 | 180 | 179 | 3 | 12 | 121 | 6 |
| ae4-0.tp-er03.singnet.com.sg - 1 | 180 | 179 | 3 | 12 | 131 | 6 |
| 203.208.191.113 - 1 | 180 | 179 | 3 | 11 | 121 | 8 |
| 203.208.153.246 - 1 | 180 | 179 | 4 | 12 | 122 | 7 |
| 203.208.158.42 - 1 | 180 | 179 | 4 | 11 | 131 | 5 |
| 203.208.158.18 - 1 | 180 | 179 | 4 | 13 | 130 | 6 |
| 203.208.172.62 - 1 | 180 | 179 | 4 | 12 | 114 | 6 |
| 203.208.169.158 - 1 | 180 | 179 | 4 | 13 | 122 | 7 |
| et-0-0-48-br02-eqsg3.as57976. net - 9 | 137 | 125 | 184 | 195 | 328 | 188 |
| ge-0-0-4-br02-eqty2.as57976. net - 12 | 127 | 113 | 183 | 196 | 308 | 189 |
| ge-0-0-8-br02-eqsy4.as57976. net - 7 | 149 | 140 | 186 | 202 | 356 | 194 |
| et-0-0-1-pe01-eqsy4.as57976. net - 7 | 143 | 133 | 183 | 193 | 296 | 191 |
| 137.221.66.145 - 4 | 159 | 153 | 182 | 191 | 328 | 190 |
| 103.4.115.248 - 9 | 137 | 126 | 182 | 193 | 294 | 194 |
| ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
any 1 to help us?
This is starting on your home network. Work through this:
If that doesn’t help you will want to contact your ISP.
waiting here to see if that helps u!
Hi Ddooc
I have seen a few posts on top of the forums here involving Singapore based ISPs. While I agree your home network doesn’t look the best - perhaps a wireless connection. It appears to be a more serious problem with the backbone - undersea cable problems even.
when i try to open the files and copy paste over here,it says
sorry you cant include links in your posts… can you pls teach me how to get over this?
It’s the new forum reputation thing. Which is not helpful on the tech forum here. Go ahead and paste them up on pastebin.com. Then provide the link end code.
(The green bold portion of this example: https://pastebin.com/**Qk28Ed1P**)
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.254 - 0 | 27 | 27 | 0 | 0 | 3 | 1 |
| bb118-200-115-254.singnet.com.sg - 0 | 27 | 27 | 2 | 6 | 16 | 3 |
| 202.166.123.134 - 0 | 27 | 27 | 2 | 3 | 6 | 2 |
| 202.166.123.133 - 0 | 27 | 27 | 1 | 3 | 25 | 2 |
| ae8-0.tp-cr03.singnet.com.sg - 0 | 27 | 27 | 2 | 3 | 20 | 2 |
| ae4-0.tp-er03.singnet.com.sg - 0 | 27 | 27 | 2 | 4 | 15 | 3 |
| 203.208.145.233 - 0 | 27 | 27 | 2 | 3 | 23 | 9 |
| 203.208.149.77 - 0 | 27 | 27 | 2 | 3 | 6 | 3 |
| 203.208.158.42 - 0 | 27 | 27 | 2 | 3 | 9 | 9 |
| 203.208.158.18 - 0 | 27 | 27 | 2 | 3 | 6 | 3 |
| 203.208.172.62 - 0 | 27 | 27 | 2 | 3 | 6 | 3 |
| 203.208.169.158 - 0 | 27 | 27 | 2 | 3 | 8 | 3 |
| et-0-0-48-br02-eqsg3.as57976. net - 5 | 23 | 22 | 220 | 222 | 253 | 220 |
| ge-0-0-4-br02-eqty2.as57976. net - 0 | 27 | 27 | 220 | 222 | 258 | 220 |
| xe-0-0-1-1-br01-eqsv5.as57976. net - 0 | 27 | 27 | 219 | 220 | 226 | 220 |
| xe-0-0-0-0-br01-eqse2.as57976. net - 5 | 23 | 22 | 220 | 220 | 225 | 220 |
| xe-0-0-8-br01-eqsy4.as57976. net - 0 | 27 | 27 | 219 | 222 | 259 | 232 |
| et-0-0-0-pe02-eqsy4.as57976. net - 0 | 27 | 27 | 216 | 217 | 227 | 217 |
| 103.4.115.248 - 0 | 27 | 27 | 219 | 219 | 223 | 220 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Something is definitely wrong at Singtel or connection between SG & Oceanic
At Frostmourne, a Oceanic server, the latency is quite high for both home and world, between 200~800, sometimes spike to > 1k
Frostmourne WinMTR
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| 192.168.68.1 - 0 | 67 | 67 | 2 | 10 | 134 | 6 |
| 192.168.1.254 - 0 | 67 | 67 | 2 | 11 | 134 | 8 |
| bb115-66-99-254.singnet.com.sg - 0 | 67 | 67 | 4 | 17 | 125 | 86 |
| 202.166.123.130 - 0 | 67 | 67 | 4 | 8 | 35 | 6 |
| 202.166.123.129 - 0 | 67 | 67 | 3 | 11 | 52 | 5 |
| ae8-0.qt-cr03.singnet.com.sg - 0 | 67 | 67 | 4 | 12 | 89 | 9 |
| ae13-0.tp-cr03.singnet.com.sg - 0 | 67 | 67 | 3 | 13 | 138 | 7 |
| ae4-0.tp-er03.singnet.com.sg - 0 | 67 | 67 | 4 | 13 | 137 | 6 |
| 203.208.191.113 - 0 | 67 | 67 | 3 | 10 | 49 | 4 |
| 203.208.153.246 - 0 | 67 | 67 | 4 | 9 | 48 | 5 |
| 203.208.158.42 - 0 | 67 | 67 | 4 | 12 | 137 | 8 |
| 203.208.158.18 - 0 | 67 | 67 | 4 | 13 | 135 | 6 |
| 203.208.172.62 - 0 | 67 | 67 | 4 | 15 | 137 | 9 |
| 203.208.169.158 - 0 | 67 | 67 | 4 | 11 | 48 | 10 |
| et-0-0-48-br02-eqsg3.as57976. net - 11 | 47 | 42 | 263 | 276 | 347 | 273 |
| ge-0-0-4-br02-eqty2.as57976. net - 4 | 59 | 57 | 263 | 276 | 371 | 276 |
| xe-0-0-1-1-br01-eqsv5.as57976. net - 4 | 59 | 57 | 266 | 280 | 377 | 277 |
| xe-0-0-0-0-br01-eqse2.as57976. net - 8 | 51 | 47 | 263 | 275 | 307 | 274 |
| xe-0-0-8-br01-eqsy4.as57976. net - 6 | 55 | 52 | 263 | 280 | 390 | 279 |
| et-0-0-0-pe01-eqsy4.as57976. net - 12 | 43 | 38 | 265 | 278 | 335 | 266 |
| 137.221.66.145 - 6 | 53 | 50 | 261 | 271 | 290 | 269 |
| 103.4.115.248 - 4 | 59 | 57 | 260 | 274 | 372 | 281 |
| ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
This is WinMTR from Moonguard, a US server.
Latency is better, about 150~200ms for both home and world
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| 192.168.68.1 - 7 | 30 | 28 | 2 | 7 | 48 | 6 |
| 192.168.1.254 - 7 | 30 | 28 | 3 | 11 | 52 | 10 |
| bb115-66-99-254.singnet.com.sg - 7 | 30 | 28 | 4 | 17 | 53 | 21 |
| 202.166.123.130 - 7 | 30 | 28 | 4 | 10 | 52 | 11 |
| 202.166.123.129 - 7 | 30 | 28 | 3 | 12 | 52 | 10 |
| ae8-0.qt-cr03.singnet.com.sg - 7 | 30 | 28 | 5 | 11 | 53 | 12 |
| ae13-0.tp-cr03.singnet.com.sg - 7 | 30 | 28 | 4 | 11 | 52 | 11 |
| ae4-0.tp-er03.singnet.com.sg - 7 | 30 | 28 | 4 | 11 | 52 | 11 |
| 203.208.191.197 - 7 | 30 | 28 | 5 | 13 | 52 | 10 |
| 203.208.149.138 - 7 | 30 | 28 | 4 | 17 | 60 | 11 |
| 203.208.152.214 - 7 | 30 | 28 | 174 | 187 | 234 | 182 |
| 203.208.173.138 - 7 | 30 | 28 | 173 | 182 | 221 | 181 |
| lag-8.ear2.SanJose1.Level3. net - 88 | 8 | 1 | 700 | 700 | 700 | 700 |
| ae-1-6.bar2.SanFrancisco1.Level3. net - 7 | 30 | 28 | 182 | 192 | 232 | 188 |
| BLIZZARD-EN.bar2.SanFrancisco1.Level3. net - 7 | 30 | 28 | 186 | 195 | 233 | 191 |
| ae1-br01-eqsv5.as57976. net - 7 | 30 | 28 | 178 | 189 | 227 | 187 |
| xe-0-0-1-1-br02-eqla1.as57976. net - 7 | 30 | 28 | 179 | 191 | 230 | 187 |
| et-0-0-29-br01-eqla1.as57976. net - 7 | 30 | 28 | 193 | 205 | 315 | 196 |
| et-0-0-2-br01-swlv10.as57976. net - 7 | 30 | 28 | 178 | 189 | 240 | 184 |
| et-0-0-31-pe01-swlv10.as57976. net - 7 | 30 | 28 | 177 | 185 | 227 | 187 |
| las-swlv10-ia-bons-02.as57976. net - 7 | 30 | 28 | 178 | 187 | 232 | 186 |
| 137.221.105.2 - 7 | 30 | 28 | 179 | 186 | 227 | 186 |
| ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Blizzard isn’t going to be able to help you here. This is an ISP vs Backbone carrier issue.
1 Like
Hey everybody,
We’re tracking this issue here. Let’s get all of these reports centralized at this thread. We won’t be able to fix this, but I’ve listed a possible work around, and we’ll see if we can keep you updated at that thread.