This forum asks for winMTR tests as the standard for testing.
It has been repeatedly stated by blue and green posters that the blizzard hops are set to not respond to icmp and that if the packet loss or high latency does not exist on hips after that, those results are due to the strings on the servers and do not reflect actual latency or packet loss.
Posts here are not guaranteed a blue response and they are not a way to get around the ticket system. If you need a direct technical response from blizzard, file a ticket.