It was explicit in their long blue post here:
Hi All, First off, thank you for the comments. I understand this is an incredibly frustrating time if you happen to be playing on one of these heavily impacted realms. I sincerely and personally apologize for the situation on these mega-realms. Please do know that this is the top issue on our minds right now and we are actively working on solutions for the specific realms that are full right now. Reading forums, reddit threads, Twitter comments, etc., one thing that struck me is the sheer amou…
Why do you find it hard to believe when both classic and retail are run on the retail base client and the same server hardware? Wouldn’t it be weird if they were different despite the client and hardware being the same?
Here is a blue snippet from that thread:
“ The issue we have here is also an issue on certain modern realms such as Illidan and Tichondrius when new expansions are released. They have the same realm caps we have. This is purely a perception thing, we are using the same hardware, and backend infrastructure for both games.”