Shadowlands reputations reset to neutral since warbands conversion

Hello.

I am having the issue where my Shadowlands reputations did not convert with the warbands update. When I tried to log in on patch day I received a message that my account was being updated for Warbands that prevented me from logging on for the entire day. A week or so a go I interacted with a Shadowlands npc and saw that instead of being exalted my reputation was now Neutral with the Undying Army. I went back over to my main that I had earned exalted with all Shadowlands factions on and saw that all of my reputations had vanished and all that remained was Undying Army with neutral rep 0/3000. I submitted a bug report in game.

5 Likes

Im having this issue as well, have been waiting for a long time for an answer yet we have none yet, it’s getting pretty annoying

2 Likes

Why is there no BLUE POST response to this issue???

This is RUDE and OBNOXIOUS to a loyal customer base.

We need the Development Team to acknowledge the error in the Warband SL Reputation Conversion process and provide and ETA to rerun on the impacted accounts.

I don’t think that is too much to ask - we have been VERY patient!!

The Achievements Reputation tab CLEARLY shows that all my SL Reputations were EXALTED so it should not be an issue of “we don’t know which SL reps were EXALTED”.

PLEASE RESPOND TO US!!!

3 Likes

as of 9/30 I just looked at my account and yes, all my reputations are still neutral. How do we get Blizzard to notice this? I spent hours, and all of us hours, to get those reputations up.

Still showing neutral to most of my shadowlands, I have submitted a bug report, and created 3 tickets on this issue. They just said it is now being investigated. I can’t get any paragon mounts, or any exalted mounts I missed before I went on break that I can now purchase because all vendors are locked. And I do not want to regrind the REP I already had, I am already 2 expansions behind, there is no reason for me to regrind old content when I have already have the achievements stating I have completed the content.

I have the undying army Tabard on my Shaman, and it says requires Exalted to be equipped. But these texts are showing red since Blizzard did some work to reset my reputation to neutral, I created 3 tickets and replied lots of other similar forum reporting same problem, no feedback ever. Guess that’s what we got now, I will keep wearing that Tabard, lol how absurd this is.

I got a GM response via a ticket, but it just says to post here so devs can look into it, as there is nothing they can intervene with.

Athvesurn
Hi —
Thanks for contacting us. Game Master Athvesurn here. I have checked your request to assist as much as possible

I understand that you have some problems with your Shadowlands Reputation, let me provide you of my findings

First of all I want to apologize for previous response, was our automatic response trying to help but I’m here to clarify the situation

Sorry to hear that —, we’re aware about the reports in our forums about this situation and I really appreciate your time to create a ticket with your concerns. In this case we cannot intervene in situations like this but you can report this in our forums so that the developers can verify it and find a solution because they are the only ones who can intervene or fix bugs, check all the information here: links now allowed

Furthermore, I know it might not be the answer you’re looking for, but we are really willing to give everything possible when it comes to our players’ gaming experience. However, some situations that are out of our hands as Game Masters prevent us from reaching the experience that we are aiming to provide our players with, since all of us are gamers here, and we absolutely know how it feels in a situation like this, We will be happily assisting you with anything else that is within our reach at any time.

I appreciate your patience while waiting for a reply. I hope that this message reaches you in a good spirits.

Kind regards.
Game Master Athvesurn