I know this has been a topic of conversation for some time now, and many possible resolutions have been presented.
Compared to many people who play, I am relatively new to the game, but I wonder how a multibillion dollar company was not able to figure out how to control this issue in the 1st place?!?! I am unsure how it would be corrected now, as it stands, so it would be up to the company to reach a resolution with the proper outcome.
That being said… IMO, the best action would be to cap the amount of horde/alliance allowed on each server. So, as new people begin to sub, they should have to pick a faction 1st and then be given a list of realms that are not “faction capped” already.
Also, I don’t understand why when people unsub, they have the luxury of keeping the character name locked to that realm. My guild transferred servers, because of faction imbalance, and many of us had to change/alter our names because the name we had was taken, although none of those names are that of actual raiding characters on the realm. Even after months on the new server, there has been no sign of the toons with given names in question.
Obviously, the biggest issue here is server imbalance, but the fact that many of us have been forced off our servers because of this issue, and in a way lost our in-game identity, is just a trickling effect of the original issue.
I don’t have the answer to correcting the problem blizzard created by not taking action initially, but if a resolution is reached, my suggestion is a way to stabilize the issue in the long run. I understand some possible solutions could be a small revenue loss for blizzard, but it will be significantly worse if this continues and people continue to unsub because of it. People are fed up with the issue; I see it all over the place (we all do), and something needs to be done to fix it and soon.