Sept 8th-12th 2019 - WoW connection issues / WOW51900328

anon86073527 · September 9, 2019, 11:41pm

forever stuck at ‘logging in to game server’
then my connection will time out

Logging into Classic or Retail, no viable results
Realm: Westfall
Internet Connection: PDANet usb 3.0 tethering
ISP: AT&T
Location: Alabama
Not using VPN and then using VPN, same results=0

speedtest https:// www . speedtest. net/result/8576362330

This is my pingpath WITH a vpn for USEAST server

WinMTR Statistics

WinMTR statistics

Host	%	Sent	Recv	Best	Avrg	Wrst	Last
10.200.0.1	0	410	410	99	131	343	106
169.254.165.251	3	377	369	96	137	354	122
9e.76.acb8.ip4.static.sl-reverse.com	2	381	374	99	136	350	136
ae21.bbr01.eq01.sjc02.networklayer.com	95	86	5	0	132	152	136
ae33.bbr01.eq01.dal03.networklayer.com	3	369	359	100	134	346	114
12.249.213.101	4	357	344	97	134	347	115
cr2.dlstx.ip.att.net	95	86	5	0	192	237	156
12.122.2.2	89	90	10	0	160	206	141
sl9mo22crs.ip.att.net	89	90	10	0	162	237	155
cgcil22crs.ip.att.net	95	86	5	0	185	206	157
cr81.cgcil.ip.att.net	89	90	10	0	158	209	127
32.130.248.136	85	94	15	0	157	206	183
32.130.248.165	95	86	5	0	177	206	185
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0
No response from host	100	82	0	0	0	0	0

anon11797438 · September 9, 2019, 11:42pm

This was the fix for me

Cameltøe-benediction · September 9, 2019, 11:43pm

Hi,

Realm: Hyjal
Realm Classic: Benediction

I am having issues since the DDOS Attack, I ONLY can play with a VPN on, when I tried to connect with my regular connection (ISP with same IP as always) it WONT let me connect. So I have to play and connect WoW with a VPN software. Please help?

Alberces-atiesh · September 9, 2019, 11:45pm

Works on Pop OS/Debian too.

Basicname-baelgun · September 9, 2019, 11:45pm

Internet connection: PdaNet on phone
ISP: T-Mobile
VPN: N/A
Live vs Classic: Only playing live, haven’t been able to log on since 5pm yesterday. doesn’t affect any other blizzard games except overwatch, and no other game outside of that that I have tried. I can’t get past the “logging in to game server” message, and immediately get put back to login screen with error code WOW51900328

Cameltøe-benediction · September 9, 2019, 11:46pm

Hi,

Realm: Hyjal
Realm Classic: Benediction

I am having issues since the DDOS Attack, I ONLY can play with a VPN on, when I tried to connect with my regular connection (ISP with same IP as always) it WONT let me connect. So I have to play and connect WoW with a VPN software.

Alonso-gilneas · September 9, 2019, 11:49pm

Wired Broadband
ImOn
No VPN
Both

Edit: Just tried the Fix listed above and it work like a charm.
netsh int ipv4 set glob defaultcurhoplimit=128 for Windows 10 as Admin.

Sanctaidd-kirtonos · September 9, 2019, 11:49pm

Just switched from using PDAnet+ tethering for my sprint connection to manual tethering (in settings menu) and its letting me connect to server now. Its prob gonna be slower now though.

anon54876716 · September 9, 2019, 11:49pm

Just confirming that this solution posted above fixed the issue for me. I’m able to login, and so far haven’t run into any issues.

OS: Ubuntu 18.04 LTS
Realm: Anathema
Region: US South-East
VPN: No
ISP: ATT

Xsmurfy-kurinnaxx · September 9, 2019, 11:52pm

ISP: Spectrum
location: Texas
VPN Fixes it. Can’t connect without. (NordVPN)
Affecting both live and classic

Towfer-faerlina · September 9, 2019, 11:54pm

ISP: comcast
location: southern pennslyvania
VPN Does not work
Affecting both live and classic
[/quote]

Cocoa-deviate-delight · September 9, 2019, 11:59pm

Internet connection: Wired
ISP: Verizon
VPN: Does not work
Live vs Classic: Both don’t work

Discribe-arugal · September 10, 2019, 12:07am

ISP: M1 (Singapore)
Wired Connection
VPN: Windscribe works, hideme doesn’t work.
Live vs Classic: Both doesn’t work, have to use VPN

anon86073527 · September 10, 2019, 12:08am

It looks like AT&T is directly blocking me

WinMTR Statistics

WinMTR statistics

Host	%	Sent	Recv	Best	Avrg	Wrst	Last
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0
No response from host	100	27	0	0	0	0	0

Cordilla-bloodscalp · September 10, 2019, 12:10am

Internet Connection: Wired Boradband. (tried tethered to Verizon mobile, wifi, and using an Ethernet to USB adapter).

ISP: Spectrum

Does a VPN…: No, I tried using Mudfish and it doesn’t work.

Is it affecting both?: I know for sure it’s affecting classic. I don’t want to download Live to test it out.

I’ve done it all; resetting routers and modems, ipconfig /release /renew /flushdns, disabling firewall and antivirus, reinstalling, scan/repair files. I even tried making a new admin account on my computer; that didn’t work. I can log on to my account just fine on the wife’s computer. We both can’t log on to mine, though.

anon86073527 · September 10, 2019, 12:15am

now THAT is fishy

Nullok-blackrock · September 10, 2019, 12:16am

Internet Connection: Wired Broadband
ISP: EPB Fiberoptics
Does a VPN fix the issue for you, if so, which one? : Yes, Tunnelbear at least got me to a queue. 10 minutes till I can check if it lags or not.
Is this affecting both Live and Classic connections? : Yes

After 24 hours and multiple back and forths with support I’ve finally found a free VPN and made it to a realm queue. Let’s just hope 500MB is enough data to keep me playing till a real fix is found.

Cordilla-bloodscalp · September 10, 2019, 12:22am

yup. I was talking to CS via LiveChat. They said it was weird as well. She wasn’t playing during the DDoS attack, so I think it has something to do with hardware. Dunno, though.

Dorlenna-feathermoon · September 10, 2019, 12:27am

OS: WIndows 10
Internet Connection: Wired Broadband
ISP: Spectrum/Charter
Does a VPN fix the issue for you, if so, which one? : No.
Is this affecting both Live and Classic connections? : Both are affected.
Primary Server - Live: Feathermoon
Primary Server - Classic: Pagle

I was playing Classic during the DDOS attack while trying to take the boat from Auberdine to Menethil. Every attempt to take the boat resulted in finding myself at the graveyard nearest Auberdine with an aborted zone transfer message in the chat box.

Only WoW appears to be impacted. I’m able to access all other Blizzard games without issue.

Tracing route to us.logon.worldofcraft.com [104.200.22.130]
over a maximum of 30 hops:

  1     8 ms     3 ms     1 ms  10.10.10.1
  2     *        *        *     Request timed out.
  3     8 ms     9 ms     9 ms  96-34-24-161.static.unas.mi.charter.com [96.34.24.161]
  4    10 ms    10 ms    14 ms  crr01euclwi-hge-0-9-0-4.eucl.wi.charter.com [96.34.30.28]
  5    17 ms    15 ms    22 ms  bbr01euclwi-bue-100.eucl.wi.charter.com [96.34.2.153]
  6    26 ms    15 ms    15 ms  bbr02euclwi-bue-5.eucl.wi.charter.com [96.34.0.7]
  7    24 ms    23 ms    23 ms  bbr01chcgil-bue-1.chcg.il.charter.com [96.34.0.9]
  8    23 ms    31 ms    24 ms  bbr02chcgil-bue-800.chcg.il.charter.com [96.34.0.67]
  9    32 ms    31 ms    31 ms  bbr01olvemo-bue-2.olve.mo.charter.com [96.34.0.13]
 10    36 ms    31 ms    31 ms  bbr01blvlil-bue-3.blvl.il.charter.com [96.34.0.15]
 11    47 ms    47 ms    47 ms  bbr01dllstx-bue-805.dlls.tx.charter.com [96.34.0.17]
 12    45 ms    44 ms    44 ms  prr02dllstx-bue-1.dlls.tx.charter.com [96.34.3.247]
 13    47 ms    45 ms    45 ms  eqix-ix-da.linode.com [206.223.118.107]
 14    48 ms    46 ms    58 ms  45.79.12.3
 15    45 ms    49 ms    46 ms  nb-104-200-22-130.dallas.nodebalancer.linode.com [104.200.22.130]

Tracing route to feathermoon.worldofcraft.com [104.200.23.95]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.10.10.1
  2     *        *        *     Request timed out.
  3     9 ms     9 ms    11 ms  96-34-24-161.static.unas.mi.charter.com [96.34.24.161]
  4     9 ms     9 ms     8 ms  crr01euclwi-hge-0-9-0-4.eucl.wi.charter.com [96.34.30.28]
  5    13 ms    15 ms    15 ms  bbr01euclwi-bue-100.eucl.wi.charter.com [96.34.2.153]
  6    12 ms    15 ms    15 ms  bbr02euclwi-bue-5.eucl.wi.charter.com [96.34.0.7]
  7    26 ms    31 ms    23 ms  bbr01chcgil-bue-1.chcg.il.charter.com [96.34.0.9]
  8    24 ms    27 ms    23 ms  bbr02chcgil-bue-800.chcg.il.charter.com [96.34.0.67]
  9    34 ms    31 ms    33 ms  bbr01olvemo-bue-2.olve.mo.charter.com [96.34.0.13]
 10    35 ms    30 ms    31 ms  bbr01blvlil-bue-3.blvl.il.charter.com [96.34.0.15]
 11    52 ms    48 ms    47 ms  bbr01dllstx-bue-805.dlls.tx.charter.com [96.34.0.17]
 12    46 ms    47 ms    44 ms  prr02dllstx-bue-1.dlls.tx.charter.com [96.34.3.247]
 13    45 ms    45 ms    45 ms  eqix-ix-da.linode.com [206.223.118.107]
 14    48 ms    45 ms    46 ms  45.79.12.3
 15    45 ms    45 ms    46 ms  nb-104-200-23-95.dallas.nodebalancer.linode.com [104.200.23.95]

Dezeh-bigglesworth · September 10, 2019, 12:32am

I have been attempting to login for 2 days and every time I try to login I am stuck at connecting to server and then it kicks me to the load screen with the 2 monuments. I have tried to restart my game, log out, delete addons, reset IP address, uninstall the game, and more and have had no luck. Please help because I am paying for a subscription and not able to play.