I mailed 5k gold to an alt, and then on the alt, when i opened the mail, it said the mail was unavailable or something to that extent in a red error message at the top of the screen, and then it retrieved only 5 gold.
I think you won’t see that gold again OP, sorry to say
There’s a guy over in the bugs forum who had 3 million gold “swallowed” by the game’s bugs a few months back and he still hasn’t gotten the gold back/no restoration was done as far as I know
I rarely mail alts gold anymore, too risky. I use the warband deposit and withdraw system. While the warband has also had issues I figure if I do it in small amounts, even if I lose one I won’t be totally wrecked.
I mail myself stuff all the time and don’t have issues. In fact, I use the mail as a glorified bank because frick buying the 3rd+ warband tab for obscene amounts of gold.
As for the OP, your best bet is to actually go to the CS forum and post there. No guarantee you’ll get addressed but trying to make a ticket is like a 99.9% chance it’ll sit there only to eventually be auto answered by a “have you tried any of these generic fix things for common issues proving we didn’t actually read your ticket and are just hoping this will answer/solve. Also we’re marking your issue as answered and closing now kthxbaaaaaaaaaaiiiiiiiiiiiiiiiii” response
a long long while back the game lost some of my gold.
I filed a ticket and they never even responded to it at all…not even an autobot response.
Clearly they dont care. More /played time for you regaining your lost stuff.
When THEY lost one of my mounts in an account migration way back when, the response was just to say “sorry, guess you’ll have to do the achieve again on another character” lol. LIterally admitted they could see I did the work and should have the mount, but refused to give it back
Since nothing belongs to you in the game, they certainly dont care if the game sends your stuff into the twilight zone.
We’ve all been there, maybe not in the range of 4 million gold TCG mounts, but anyone who has made this mistake learns to spend that 5 minutes extra to sort out the important stuff in their bags and mail before taking off for the night.
I’ve never had this problem, but if it’s gold of any significant amount or a chunk of expensive mats, etc., I send over an heirloom along with it. No guarantees, but maybe that will help.