Season total for honor only shows what is unspent; unable to purchase PVP weapon becuase of that

New 85 toon already bought a vicious chest and vicious trinket, then earned enough honor to buy the PVP weapon. However, Season total honor only showed what was currently unspent, not total earned.
So, brought legs and shoulders, thinking maybe it was a glitch. Still have enough honor to buy PVP weapon, but vendor is still saying that I need more honor to have the 7200 needed to buy the weapon.
At this point, I have spent and currently have, over 9000 honor points for this season.
I submitted a ticket 3 times, followed all the advice given, followed everything I was told to do and still, nothing has changed.
The PVP season is closing soon and I would really like to have this fixed. I have had no issues with the other 85s that I have, in getting them geared with PVP armor and weapons.
FYI, my character is an 85 horde druid …

Does cata reset honor when seasons change?

Yes, but the season has not yet ended.

It has been bugged for a long time. This is nothing new.

Well, unfortunately, they don’t seem to know that. I kept getting told, “you have to have 7200 honor in order to buy the PVP weapon,” which was the first thing that I stated and it’s all just gone downhill from there. Three tickets and nothing they suggested worked, so now I’m posting on here because support doesn’t handle the game mechanics…