When you guys did this your method was flawed. If someone purchased a duplicate set item you guys deleted every duplicate of that item they had without respect to when it was obtained.
This impacted me, I picked up a duplicate set to the full T2 set I already had thinking it would be fun to mess with runes- then when the server alert went out saying that they would be removed I said ok cool, and sold them back to the vendor. The following day I went and purchased an additional bracer from the undermine vendor in booty bay. Then come Tuesday all my T2 was deleted. This wasnt the ptr vendor stuff, this was boss drops that I have had for months.
I have been instructed by customer service in ticket 102612953 to put up a post here for fixing. This is for SOD.
I get taking away the stuff from the PTR vendor and I am fine with that but the way this was done with hard-earned drops being removed is a huge gut punch and these drops need to be restored.
This log was from the month before the purge and shows me wearing the gear that got deleted; WCL report id: W7gt6AFLdXxrpYaB though I am positive that Blizzard can independently confirm I had these items.