Screenshots missing with last patch

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1

I’ve taken a lot of screenshots over the years. I like looking through them, and so I’ve set that folder to be the bank of images my screen saver draws from so that I can see screenshots I’ve forgotten about when I pass by my computer every now and then. Ever since the last patch I noticed that my screensaver no longer has been displaying any images, instead an error message saying there are no images in my wow directory. So I took a look. Sure enough, there is no screenshots folder. It’s all missing.

So, what happened, can I recover them? How do I fix this?

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The wow install path changed. Have you checked in world of warcraft_retail for the screenshots folder?

3

That’s the World of Warcraft\_retail_\Screenshots folder

4

Ok great, yeah I didn’t realize that the path had changed.

Thanks everyone, I found the screenshots.

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I was looking everywhere for this https://us.battle.net/support/en/article/28230
All posts said the screenshot folder was in my WoW folder… Well I moved WoW to a SSD recently, and my old pictures were saved to a bigger HDD. I read somewhere Windows Firewall may be blocking it… Anyways, an hour later after checking all 4 of my drives, (I have windows on a m.2 SSD, 2 bigger HDD, and a sata SSD 500gb for games) I had to look through all the /programfiles, /programfiles(x86), the Users(my name), Documents, pictures, desktop, all these damn folders

Long story short I wanted to pour Coffee on my computer at the end of it. But finally someone says check retail and boom there it is. I felt like posting in every thread I read, but most are on the old/retired forums

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Thank you, Doomtrooper! I went through the same thing as you! I never would have tried that “retail” folder especially with the underscores. It looked like some background utility folder. hehee. thanks again!

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Dredging this up… because I have about 20 screenshots in my “retail” folder. I had HUNDREDS of screenshots. Maybe even THOUSANDS… gone. All of them. 14 years of amazing moments. Gone. Any suggestions on where to look??

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Beosaevio,
With 20 existing screenshots at your disposal, you can try doing a wildcard search with file explorer if that’s any help.

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Thanks Vahren for the response. Searching for “WoWScrnShot” on my PC returned three other images that I had copied to another folder to crop. So at least I have those. So depressing to know that the patch destroyed them all. If I had KNOWN this was going to happen, I would have moved them to a different file. But I don’t recall seeing any warnings that this could possibly happen. sigh I’ll live… but dang… this sucks.

/cry

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Beosalvio, just thinking about this and it suddenly occurred to me.
If you installed the game on the C:\ drive and had a recent Windows 10, 1809 update… you might salvage the screenshots from the Windows.old folder.

Edit - Dammit. The Windows.old folder (Program Files (x86)) is scrapped during the update process so it would rule that out… :disappointed:

The only solution would be file recovery software if you are thinking of weighing the costs and the importance for the remaining screenshots. The only other option would be a system restore but I would doubt it because of all the catching up to do to reflect the current system state.

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