Scanning Game Files Loop

Support Technical Support
1

Realm list said unavailable, figured it was a patch update, hit the update button on BNET APP, started a scan files. Deleted the app, restarted PC. Same issue. Uninstalled app once again. Removed Battlenet, Blizzard, & Blizzard Entertainment from %LOCALAPPDATA%, %APPDATA%, %TEMP%, and %PROGRAMDATA%. Restarted PC, resinstalled app. Removed my add ons as well. Disabled Malwarebytes and disabled Windows Security, checked for Windows 10 update. Same thing, I click update, goes to scanning files. Does the same thing for Classic as well. Figured may as well uninstall them and reinstall. Uninstalled them, clicked INSTALL on the app, goes to scanning game files…

SO yea, I don’t know where to go from here.

2

I am in the same boat. Uninstalled launcher, purged all battlenet, blizzard, and blizzard ent files from aforementioned locations. Reinstalled to no avail. All of this started with having 3 of my max level toons lost in limbo from the Darkmoon Faire.

[Edited by Blizzard] This thread has been inactive for some time. Please be mindful of resurrecting older threads. A new or more recent thread can be created to continue the discussion. Locking this thread.