Sanity Restoration Orb Missing

As Tues 27th May server reset the Sanity Restoration Orb is missing. i contacted support and they supplied the following with not joy.

-Close World of Warcraft completely.
-If you use an addon manager (such as CurseForge or WowUp), it’s a good idea to uninstall it temporarily. This ensures that your removed addons don’t get reinstalled automatically.
-Open the Blizzard Battle.net desktop app, click on Options, and select Show in Explorer (Windows) or Reveal in Finder (Mac).
-Open the World of Warcraft folder.
-Navigate to the folder that matches the version of the game you’re playing:
retail for modern World of Warcraft
classic_era for Classic Era
classic for Wrath of the Lich King Classic
-Inside that folder, you’ll see three folders named Cache, Interface, and WTF. Rename each of them by adding “Old” at the end, like so:
Cache → CacheOld
Interface → InterfaceOld
WTF → WTFOld
-Relaunch World of Warcraft. The game will automatically create new versions of these folders, giving you a fresh interface setup.

What do you mean it’s missing?

Did you follow the steps listed by support. What they do is a full UI reset which is likely to help with this problem. Corrupted UIs can happen even if you don’t use add-ons.

I did several runs today and never had a missing orb for instance.