Rollbacks and Hearth Toys

(Similar only to posts from 2019/2020)
Cannot use any of my (in-game) HEARTHSTONES
I am also getting a lot of random rollbacks and
my pet bar is constantly resetting with my pet
going into PROWL randomly when I login
also deleting the PROWL and GROWL abilities
from the pet bar
When SUPPORT is such an obfuscation (using
multiple-choice) to reporting bugs we need a
better system for issues that are not multiple
choice in nature. When the system is resetting
options and toolbars we need fixes not multiple
choice “One Size fits all” that fits no one.
I should mention this is across 2 accounts
4 characters and several Realms…

1 Like

Exit game, delete cache folder, do a full UI reset.

Absolutely no help at all
Spent more time looking at addons
THIS is a Blizzard thing too many
players are reporting same issues
to be telling folks to spend a couple
of hours just b/c it sounds good

1 Like

This is the first step in troubleshooting anything within the game. It’s not a waste of time. And it doesn’t take two hours.

Go to Bug Reports if you don’t want help and just want to snark at people trying to help.

3 Likes

It has literally NEVER helped me with any of my previous problems
it has been reported here in the forums and even detailed the
“You can’t do that right now” error message
I repeat that step has never helped me, removing addons
and renaming cache has but this time I fully deleted the game
and yes it takes time. Your attitude was helpful but not the
resolution - Thanks Anyway

1 Like

Deleting the game doesn’t delete all data in folders. That’s why the UI reset is recommended and does NOT take two hours. It isn’t going to fix things all the time, but it is the first step in troubleshooting.

If it’s already a bug report and you attempted the UI reset, then there’s nothing else to be done but wait for the fix.

3 Likes

You posted all this in General section, and you pretty much hit back at the one trying to help you.

Sendryn was 100% right in the steps advised to take, if you did all that and still have an issue take some time to write what the issue is clearly and post in the bug section.

Same issue since 2019 for you, if it was affecting everyone we’d all have way more reports. So yes, step one is looking at your own setup.

2 Likes

I have a warlock alt, that everytime I log on her voidwalker has to be resummoned, and put on defensive. I don’t have any addons, and only affects her.

You wouldn’t her, she is on a different server.

Very similar to my pet bar: Growl/Prowl are gone when I login and the pet is in Stealth
which is at best annoying and when you’re in a hurry it is just irritating as hell
Silver-lining seems to be non-existent