Retrieving Character List

LuckyTiger-3135135 · February 13, 2026, 5:42pm

I hope this isn’t against TOS, accidently made post in Bug report but am stuck on RCL

Moon Guard / Pensacola FL / Cox Cable

Kezza-3276785 · February 13, 2026, 5:44pm

I have the same issue and this issue also occurred about 7 hours ago. It seems like it resolved itself at that point.

Moon Guard / ID / TDS

Adrielle-moon-guard · February 13, 2026, 5:44pm

I just got hit with the very same thing

LuckyTiger-3135135 · February 13, 2026, 5:45pm

It has happened again it seems, accidently posted in bug report, users from MG are having the same issue

Kyara-3334851 · February 13, 2026, 5:45pm

same, can’t login

MoMo-2196978 · February 13, 2026, 5:46pm

Same story, getting so tired of this.

LuckyTiger-3135135 · February 13, 2026, 5:47pm

What helped Blizz understand the issue last week or so was providing internet provider and location

Helenacain-moon-guard · February 13, 2026, 5:47pm

I was alone in a delve than….game crapped out and stuck on RCL. Also MG.

Bonefang-moon-guard · February 13, 2026, 5:47pm

Same here. If only Blizzard wasn’t a small indie company. Imagine if they made $8bn in revenue annually, im sure we wouldn’t have these issues.

BloodofWar-3302100 · February 13, 2026, 5:47pm

Moonguard also, hubby and I can’t log in just sticks there. Tried restarting both the game and my PC.

OH/Spectrum

Orkamungus-2329573 · February 13, 2026, 5:47pm

MG / Pensacola, FL/ Cox Cable as well. Exact same issue Tried VPN as well, did not work.

Allaza-moon-guard · February 13, 2026, 5:49pm

Same here and I did the same thing lol

Iridian-3219793 · February 13, 2026, 5:51pm

I posted on your other post. It’s also happening with me. Not sure why

Moonguard / New Mexico / TDS

Tinabernna-moon-guard · February 13, 2026, 5:52pm

Same issue.

Moon Guard / Philadelphia, PA / Xfinity

Jaems-moon-guard · February 13, 2026, 5:53pm

Having the same issue

Moonguard, Arizona, Xfinity

Kezza-3276785 · February 13, 2026, 5:54pm

Seems to be mostly around the Moon Guard server

Cosminia-1016605 · February 13, 2026, 5:55pm

Same. On Moonguard. I was joining a queue for the Valentines dungeon and got stuck on the loading screen. I exited out and now I’m stuck on retrieving characters loading screen.

Gizibe-moon-guard · February 13, 2026, 5:55pm

Same here. I was in-game and it stopped responding. Force closed it and now I’m stuck in the same place. It happened to me yesterday as well but it only occurred for a few minutes.

Moon guard / GA / AT&T

Lilywa-moon-guard · February 13, 2026, 5:58pm

Exact same problem here.

I’m on Moonguard, but also in France and with Orange.

Káelyn-3258997 · February 13, 2026, 6:03pm

I am also having this issue. Most of my toons are on Emerald Dream. None of those will load. I have one toon on Twisting Nether and that one does allow me to enter the game. Emerald Dream/Florida/USA/Starlink