TLDR: Queues will always be long for dps. Having a timer say the average is 6 minutes when you have been waiting over 30 is intentional deception. Fix the average so it is an accurate reflection of possible wait times.
This has been a forever problem. Bliz has not released how the averages are calculated. Why? Because it would allow us to prove they are either lying or incompetent? Why don’t they just fix them? Are they worried the dps only classes will just stop trying if they knew the real wait time?
Why encourage DPS players to run LFD with weekly quests just to frustrate them?
Many players get pushed to playing a healing or tank option just get get a dungeon in a realistic time frame. Too bad dps only class. Screw them, right?
At this point, please give the dps only classes a 4th spec, like the druids, that is ether a tank or healer. It can only make thing better for players and I have no faith Blizz even knows how to fix fundamental issues like this.
The queue is long simply because of how many DPS there are.
No amount of complaining will change that.
Either you buckle down and pick a role that people actually need, and enjoy instant queues, or you don’t, and must wait in line.
It’s not much different from playing support or a lesser-desired role in other games.
There’s no “fixing” it unless we break the knees of all DPS classes so they aren’t fun anymore, and everyone rushes to tank and heal instead.
And that just flips the problem, not fixing it lol.
I don’t think the queue intentionally lies to players- I’ve been queueing for older LFR wings of Nerub’ar Palace, and they only pop once a day if I’m lucky.
The stories were good until Knights of the Fallen Empire. Those two expansions sucked. But they’ve gone back to more logical stories now that aren’t too shabby.
Nothing will ever top the Agent storyline, though.
TBF, they run on the assumption groups will disband that often and new ones will form. Obviously, they do not play their own game, cause when I get a tight group, we will stay grouped for the 5 TW and keep going.
Sometimes the queue breaks and you can get stuck in it. If it goes well over its ‘average’ wait time, I will re-queue and that will often fix the issue.
They could just autofill with AI NPCs if the wait gets too long.
After a certain point, the game could prompt players with something like, “The queue is taking a while. Would you like to play with AI NPCs or keep waiting for real players?”
But that would make too much sense and be far too beneficial, something both WoW players and devs seem to resist at all costs.
What they can do because they have the tech for years now is scale based on the party/role comp. Like if I group with my friend in a delve, he’ll get hella smacked if he gets aggro or goes for some other pack whereas if he’s solo he can just burst around pulling entire rooms without a care in the world.
Just grab the next 5 warm bodies and slap them in an instance and tune based on the roles of the players and let them figure it out.
The reason for the averages being the way they are is simple. A guild that decides to spam run TW or Heroic dungeons, have a Tank and/or a Healer queue to fill the DPS spots remaining. Those are counted amongst the total queues for their average. My suggestion is to find a guild that runs nothing but Mythic+ levels +6-10 and dont even bother with the queue system anymore. Its better that way.