Report Appeal System Needs to Be Changed

And that’s why they have internal checks and balances. I’m sure there have been times when GM staff messed up. That’s what appeals are for. If you appeal, someone else looks at your case.

There’s nothing required from you for someone else to look at your chatlogs and confirm that the action was justified.

Nah.

:woman_shrugging: Until you Elon Musk Blizzard and set their policies, there’s not really anything that you can do about the fact that they can’t afford to pay people to listen to you make some kind of case that wouldn’t turn out to be relevant anyway, because they dinged you for (for example) using salty words or insulting terms that were clearly shown in your chatlogs, and anything that anyone else did or said to “provoke” or “deserve” it in your opinion was irrelevant.

Is any company that did that paying a living wage though? Because I’ve only seen companies laying people off then paying the remaining people the same as they always have to make even more money.

I don’t know if anyone, including the OP, cares anymore but they’re mistaken. I went through the appeal process ( which funny enough you can do even if you don’t have anything to appeal :rofl: ) and there’s plenty of room to plead your case:

So nothing has changed since 2018.

Probably because he knows that he was already specifically told by a “PR Worker” that there’s no point in pleading your case in an appeal in cases where you’ve gotten an account action for something that is clearly shown in the game’s logs.

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Not at all. I was merely correcting your argument that you think that from position there’s no logical reason to report someone for derailing my thread. When there clearly is many reasons to do so. But unlike you and people like you, I don’t like to report people unless they prove that they’re more than willing to report me. But even then I still like to keep my moral high ground.

So does the military. And yet I assure you that the military is full of incompetent lazy people who make it through the system anyways. All it takes is GM’s not wanting to get someone fired for making the wrong decision on a report for that system to be rendered useless.

Lol… what?

Except post about my proposals in the forums. Which is what I am doing. And I would argue that allowing people to advocate for themselves would in fact make the system more efficient.

I care a lot. That text box wasn’t available when I went through the battlenet ticket system. At least not when I did it a few months ago. And I find it telling that, when asked repeatedly, how to properly appeal with dialogue, that the GMs that were responding to the tickets never mentioned any of this and simply tried to imply that the appeal system was not meant to present your case and that it merely notifies a GM to re-examine the situation. Which numerous forum GMs have claimed as well. A text box that allows you to actually communicate with them, suggests otherwise.

I suppose I only examined one avenue of report appeal and concluded, based on the words of the Blizzard Staff, that there was no other way.

And now I’m trying to replicate what you did… did you continue past the “Don’t appeal” and “Continue appeal” option? Because I haven’t seen a text box yet and I’m worried that I’m going to actually submit an appeal if I keep going any further. Also is this the in-game interface or on a browser?

Well for future reference, which I hope you won’t need, you don’t have to go that route. When my husband was banned (then suspended) I just did what I shown in that screen shot.

Since that was the only penalty he had or ever had, BLIZZ it was pretty obvious what I was talking about.

What do you mean? What route are you referring to then? Because, like I said, I’m trying to find that screenshot you posted and I’ve reached a page that says “continue or don’t continue” Did you press continue anyways?

The picture I posted.

The emails he received saying his accounts were banned didn’t have an appeal link so I went straight to support and did this:

Just so there’s no question, I am, in fact, more than willing to report you (and have done so) when you breach the forum code of conduct. To call back to an earlier remark, do as your conscience dictates. I’ll take whatever lumps I earn.

If you think so. I’m still taller than you, though.

Well… I’m a man of my word. If that’s the case then it would only be fair that I return the favor. Maybe that’ll keep my thread from being hid.

Ah, that might be what caused the problem the last time I witnessed this process. And like I said, the GM’s insisted that the textless appeal button was the only way, which is very strange that out of the (3+) GM’s that were contacted, none of them mentioned this avenue of support. I believe it’s called an “automatic” appeal or something to that effect. So I didn’t look any further because of what the GM’s said.

I didn’t find the option you screenshotted until just now. But I am still worried about proceeding any further and I haven’t found that text box yet.

The more likely outcome of everyone reporting everyone, is that the thread will just be deleted.

Not that I think that would be a bad thing.

You can go up to the page I took a picture of safely. Nothing happens until you hit “Submit.”

Whenever I get a forum vacation I use the appeal to tell them how bad their moderators and flagging system are because I know nothing will change.

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Actually, I do, especially over a general miscreant that cannot control his mouth. Why would they need to lie? Like you have been forth coming, and refusing to post on the CS for clarification. It’s like you have something to hide…

Out of the five times I have received a forum silence, I had three over turned in less than a day. Out of the remaining two, one I even admitted in the post I was probably crossing the line but I didn’t give a damn. The other happened while I was on a week long camping trip and I didn’t even know it had occurred until I returned :slight_smile:

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You are indeed denying reality as what I said did happen and I think there has even been a blue post about it somewhere or at least a post in the CS section. You are denying reality and the way things work around here. You sound like a troll at this point.

“Yes. Because you deserve it! Ha! And everyone who is toxic like you deserves to get punished by Blizzard! Checkmate republicans!”

exactly, do the crime, you pay the time. Lesson is “Don’t run your mouth”.

I sure hope they came back in time to experience the DF launch again because the expac was just so good.

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Unfortunately for you my account hasn’t been punished for anything in a long time and me trying to overturn that isn’t why I’m here. What I’m here to do is make a case for the hundreds or thousands of players who get wrongfully reported and punished and to make things harder for people who love to abuse the report system.

I guess that destroys your little narrative huh?