Refund not supporting win7

if your not going to support win 7 anymore i want my money back

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I can tell you spent about five seconds thinking about your problem before making your post given that you didn’t even use the correct ‘your’.

Dragonflight’s system requirements list Windows 7 as a minimum, not recommended. Windows 7 is nonetheless supported.

You don’t say what your actual problem is, what you’ve tried to resolve the problem, or why you think Windows 7 isn’t supported when it clearly is. The Bug Report forum isn’t your personal grievance mailbox.

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humm, says its supported but yet i cant even lanch the game. sounds like a bug to me. and iv been at this over 12 hrs. the fact that you think your so smart and didnt think says alot. i have open atleast 4 tickets, no response. ON PURPOSE THEY MAKE THE FORUMS VERY HARD TO NAVIGATE. and if your not going to say something constructive, dont post

Or upgrade your potato.

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Here are the World of Warcraft: Dragonflight System Requirements (Minimum)

  • CPU: 4 Cores, 3.0 GHz processor 4th Generation Intel Core Haswell / AMD Ryzen Zen
  • RAM: 8 GB
  • OS: Windows 7 64-bit
  • VIDEO CARD: DirectX 12 capable 3GB NVIDIA GeForce GTX 900 series / AMD GCN 4th gen / Intel Iris XeGraphics
  • PIXEL SHADER: 5.1
  • VERTEX SHADER: 5.1
  • FREE DISK SPACE: 128 GB
  • DEDICATED VIDEO RAM: 3 GB

World of Warcraft: Dragonflight Recommended Requirements

  • CPU: 6 Cores, 3.5 GHz processor 8th Generation Intel Core Coffee Lake / AMD Ryzen Zen 2
  • RAM: 16 GB
  • OS: Windows 10 64-bit
  • VIDEO CARD: DirectXÂŽ 12 capable 8 GB NVIDIA GeForce RTX / AMD RDNA 2 / Intel Arc 7 Graphic
  • PIXEL SHADER: 5.1
  • VERTEX SHADER: 5.1
  • FREE DISK SPACE: 128 GB
  • DEDICATED VIDEO RAM: 8 GB

Generally speaking, WoW will always try to run on machines that do not meet these minimum specs, and from experience, I’ve had a computer that was 2 expansions ‘out of support’ that WoW still ran on (on minimum settings, but the point is, it still operated and could still be used for raiding, successfully - BFA xpac for those keeping track of updates and such).

If you cross reference your own computer’s specs with the list, where does your computer sit? If I were to guess, it’s likely in the RAM department. Most people tend to look at ‘minimum requirements’ and go, “My computer has 8gb of RAM, it should work”, but tend to forget that Windows itself uses upwards of 4gb of that RAM to run… so in fact, there’s only 4gb of RAM ‘useable’ for applications.

Alternatively, a nVidia 900 series graphics card sounds ‘extreme’ to some, but that includes even a 920 graphics card, which is a seriously low end card. The ‘average’ low end gamer nowadays would be operating around a 1050 to a 1650 series card. This isn’t crapping on your potato, we’ve all been there, trying to play a game we enjoy on a tight budget… but Win7 -is- supported… if your machine can’t launch the game, it legitimately might not actually be Blizz’s fault (for a change), and be a little closer to home. Have you checked the logs? Error messages? Has your computer crashed while launching? Have you checked the windows event viewer (if it had) to look into the issue? All of this, assumes, that by ‘minimum requirements’, you’ve taken into consideration the basic operational needs of your older machine.

Extra tip: If you have a local computer shop, have them test your power supply. A bad rail could cause malfunctions, crashes, poor performance, and sometimes much worse

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Win 7 users cannot login due to a missing
.dll file that doesnt exist in win 7, but is in win 8 and above. He currently has a valid point until blizzard fixes this issues.

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Ok, fair, I was not aware of a missing DLL. Are we certain it’s a Blizzard/WoW DLL however, and not something that’s in a microsoft update on later versions of Windows? As someone who isn’t aware of the specific DLL issue, all I can do is speculate and attempt to help where possible.

That said, if it’s a Blizzard DLL issue, on a “supported” platform, it shouldn’t take long to be repaired, they just need to put out the rest of the fires to focus on (no offense intended) a smaller portion of the player base who might be affected by this issue

It is apparently a MS .dll, but i have never used win 7, so i cant verify whether or not to get it or install it will fix the problem, or expose even more missimg .ddls or file issues. The only person i know that uses it after this last downtime, has run into a new login issue, so i dont know if something caused a new issue, or fixed the first and exposed another.

However i agree with the fact if win 7 is considered a minimum and supported, it should be a base and win updated version, not one you have to Frankenstein together as the user, or include the files and fixes in said content patches.

Having expectations of being able to play “out of the box” even at bare minimum, and then can’t, is kind of shady and should be resolved by the seller whom was wrong.

My only problem with blizzard is not being able to have the things I had previous to the new trees because of impossible tree pathing lmao Thats a me problem though, as i just recently switched back to my main from pre SL (Warrior), and may have to switch again. Prob my hunter.

Oh, and what they did to shamans period.

And now back to the original missing .dll file missing I guess. Im trying to help him the best i can from 13 hrs away, and not ever touched win 7. If it gets figured out, ill be back.

I am having the same issue as are all windows 7 folks, my laptop meets specs, and as of this update will not launch WoW due to a missing api-ms-win-core-com-l1-1-0.dll even after downloading that file wow doesnt detect it in the appropriate system folder and still will not launch. This issue was pointed out in beta over a month ago. I just found a few other fourms via searching the dll.

For what it’s worth, windows 7 is end of life from Microsoft and has been no longer receiving security patches for over 2 years. There’s not really any good reason to be using it to play an internet connected game in 2022, and not really any reason for Blizzard to support an OS that’s not supported by the OS vendor in the first place.

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The point of this thread is that… they clearly lied… no matter of ones opinion on OS they blatenly lied and said 7 is supported and its currently not. People would of started looking for workarounds months ago had they just stated that or they may have just not bought the game.

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Very strange I am on Windows 7 and the live 10.0 gave me no issues whatsoever.

On Alpha a few months ago I was getting random freezes with a WoWB.exe error (that didnt crash game, just forced an alt tab to close error and continue playing, frequently).

Make sure you run Direct X 11 Legacy and not Direct X 12 for windows 7 - this will also fix any screen tearing.

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With further thought I am on Win 7 Service Pack 1 - I had to change to SP1 for simcraft to work because of a dll issue. Maybe it’s related?

This is crazy, i can play every wow game i own all of them less wow retail was working fine monday patch crashed everything. now new xpac and my time is just running away cant play what i paid for. i can also play every game i own on steam. A BIG GIGANTIC GIFT BASKET. AND A FREE MONTH OF GAME TIME BETTER BE ON ITS WAY BLIZZ.