Ray Traced Shadows Unsupported for Graphics Related Reason

Support Technical Support
1

I upgraded my machine recently and was excited to try out ray traced shadows, but the option is disabled in my game.

Specs:

  • Win 10 x64, 32 GB RAM
    • Windows is updated to the latest patch
  • RTX 3060 Ti
    • GeForce Game Ready Driver updated to Ver. 460.89
  • i7 10700

Edit: I should add that I game with an Ultrawide setup - 2560 x 1080

I tried to do a fresh install of WoW, but the option was still unavailable.

On my wife’s machine, she was able to enable the feature with a Pentium G3240 / RTX 3060 Ti, so I’m not really sure what is the problem.

Any other things I should try?

1 Like
2

Same here, my pc is up to the task but I don’t have the option to turn ray tracing on. All drivers are up to date.

1 Like
3

@Kimmyroo So I just updated Windows to the latest feature update (Version 20H2) and the ray traced shadows is now available!

The update just showed up for me today :joy:

1 Like