- Was it intentional?
Maybe, we don’t really know. That said you’re reaching for a “meaning” or “message” behind it.
Subconsciously, most of our decisions about things like this are guided by personal biases and belief systems. While you might see influences from someone’s biases, that doesn’t mean the message was intentional.
It’s like if I make a huge thanksgiving dinner. As a french and italian person, you might see influences from those cultures in my cooking. I was, however, trying to create an american dinner. So, even if you do see some influence, it wasn’t “intentional” in a way that should irritate anyone or be seen as disrespectful.
- Is it a problem?
I do not think so. There are multiple factors at play. Racism, caste systems, etc, all play a part in human history, and sometimes even active culture.
An attempt to portray that such things occur isn’t meant to poke fun at, mitigate the damage of, or otherwise hand wave such things. Unfortunately, when you handle things in a video game, it’s tricky. One of the “ideal” ways to handle such issues is to portray them without making them either or.
What I mean by this is that instead of supporting any given moral leaning (including: racist, anti racist, “I did my duty”, “orders don’t absolve morality”, etc), you ought to portray it precisely as it is. As opposed to taking a specific stance, you tell the story as those people would experience it. The player encounters a situation in which they see it actively happening, and they’re experience just one aspect of it.
However sometimes players, like yourself, begin to wonder if the portrayal isn’t a statement. Unfortunately, most of us are inclined to see any artificial portrayal as a message, regardless of how it’s handled. Even if the creator tried to recreate a situation without involving their own opinions and without trying to send a specific message.
As above, this is because each of us has our own opinions, beliefs, and biases. It’s difficult, if not impossible, to completely remove that from the equation. As a result people will see that, read into it, and assume we meant something that we did not mean.
- How to go forward.
This as much the viewer as it is the creator. For now, we could at best call it “a misguided attempt”, but it’s ultimately an attempt to portray a portion of the society we’re meant to experience and understand.
Does that particular portrayal ring as problematic to some people? Perhaps, but that doesn’t make it inherently wrong or bad. Everything in life can be taken wrong by someone. That doesn’t, in itself, matter in any way at all.
My take? It might have a bit of bias, it might be a little “off”, but it ultimately doesn’t tick any boxes that scream “genuinely offensive” in a way that I think there’s an intentional message going on.