It does not seem like you have been. Healers have been crying for almost over a year about rating deflation and DPS are sitting in hour long queues and nothing in your post mentioned anything to fix this.
Yes it’s obvious even to new players that 1 hour queues to get into content isn’t a good thing. There have been countless suggestions on here and nothing has been done. The time for talking should’ve been over a long time ago, we need action.
The amount of patience blizzard demands from its players is staggering at times.