Problems with AV Queue

I am in queue with 4 people for AV. It says average wait time is 1 hour and 20 minutes, and we have been in queue for 2 hours. We have not invited or had anybody leave the party. We did have 1 person disconnect. Would that effect our queue time? I think that is totally unreasonable for a DC to put you back at the beginning with queue times being over an hour long.

its estimated, same for login queues. It also depends on the games happening currently, alot of them are now lasting 1hr+ instead of the typical 30mins