Problems when trying to play the beta

I downloaded the War Within beta without any problem, but when I try to play it, the window opens and the game tries to load but then it closes and the following error message appears:
Program: F:\World of Warcraft\beta\WowB.exe
Exception: unknown exception: 0xe06d7363
ProcessID: 4296
ThreadID: 5464
Press OK to terminate the application.

I don’t know what could be causing this error. I have reinstalled the beta and the battle net many times and the error persists. I would like to know if you can help me with this, because if I have errors now, I might also have them when the expansion is released.

As additional information, my computer is an AMD Ryzen 3 3200G with Radeon Vega Graphics (4 CPUs), ~3.6GHz, it has an integrated graphics card: AMD Radeon™ Vega 8 Graphics, and I have 16 GB of RAM. The game has never given me problems before, neither when downloading and testing the PTR, only on this occasion, and that is why I would like to know if you can provide me with any help to know what is failing. Thank you very much in advance

Tech Support is for the live WoW clients. If you have beta issues, please use #in-development:the-war-within-beta-test :slight_smile:

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