Problem with Mechagnome unlock quest phasing out

I’m having an issue with completing this quest on my Dark Iron Dwarf: https://www.wowhead.com/quest=57494/a-strong-heart

When I approach the spot in question I can see the npc Kelsey, but they phase out the moment I get close to them. Can someone tell me how to complete this?

Can’t seem to log in to my DI Dwarf (it’s Leadbelly on Spirestone)

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