Problem switching from the physical authenticator to the battle.net app

Every time I try to activate the mobile authenticator, I get the error BLZBNTARA10000109 on my iPhone.

I cant even install the app after android update on my phone. This frickin authenticator app is HORRIBLE. Can’t even remove it from my account to get logged in to games, it keeps prompting to provide an auth code! I DONT HAVE ONE!

Just in case you are using the wrong app the one called authenticator app is going away and the new one is the battle.net app that has the new authenticator in it. Which is the one that is not activating for me.

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