Yeah also, in fact it’s the obvious that such rules were put in place.
I also bet that many players don’t even know that they can do a screen and contact a GM.
i have done so once and the answer was quick.
I would like to add that I am very happy with the way the social rules are shaping up. Reading the contract, I think it covers everything well enough. I do want to emphasis that this be a contract that is accepted monthly (maybe after the first Tuesday maintenance of the month).
Very happy Blizzard is taking this seriously. People need to be made aware of the in-game rules and this will help make players more aware. 