That has never been my experience, there are some who confuse multi-boxing with botting, others still who believe that any form of multi-boxing is akin to botting/exploiting and others who are aware that we do not prohibit multi-boxing but believe it should be against policy.
I’m sorry, Twivil, but we’re not going to be able to provide more specifics than what has already been stated at this point. That is rather the point of having those policies written the way they are, much like the EULA, so that it is the specific wording of those policies that are looked at and not a random interpretation of them.
I can’t provide any insight into any specific case, but generally speaking the penalty isn’t usually for the activity claimed but other activities that might also have been taking place.