You mean this post: Medium pop still has login queue - #19 by Watcher
Where the blue text says:
While we have tools like free character transfers available as a long-term solution to underpopulated realms, everything about that process would be tremendously disruptive to realm communities, and so it’s something we want to avoid as much as possible.
So yes, I can understand people wanting something a bit more solid then "yeah, we could, but we really don’t want to.