Performance Issues with high end PC

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Hi, I’m asking for help here in hopes maybe someone is experiencing something similar, or have seen related topics that can point me to.

I purchased the expansion pack and 3 months subscription to play with my friends, however after opening up the game and moving around in Orgrimar and Oribos I noticed my graphic card was going crazy, fans where going faster by the second than I have ever seem them go (and I play a few new games). Playing around with the graphics options I realized the Ray Traced Shadows was causing my graphic card to work super hard, no matter the level, so I disabled them (everything else was highest or near highest). However for whatever reason, sometimes everything is smooth 120 FPS, 800-1000 rpm on my video card fans, then sudden frame drops to 80-90s fps and fan starts to accelerate up to 2500+rpm range and video card starts to get real real hot (using HWMonitor to check these, but you can very obviously hear the fan noise).

I requested a refund in frustration for everything (sorry!) because I didn’t feel like spending time debugging this. However after some more testing with my low level free characters, and pressure from my friends I paid them again (hello!). After more testing, I have noticed that even turning everything to the lowest settings possible, I will be able to walk around for a while (got all the way to dragon isle!) but then same thing, sudden frame drops from 120fps to 80-90s, sometimes lower, and graphic card going crazy. I am really afraid my video card is going to burn because of this.

Most of the times this happens, whenever I exit WoW, I will have this weird graphic bug:
https://youtu.be/OgvtDeVTIUk

Only way to get rid of that bug is restarting PC, logging out, or resetting graphic drivers (Ctrl+Shft+Win+B)

Things that I have already tried but doesn’t work:

  • Updated my video drivers to the latest
  • Updated my Windows 10
  • Reset my WoW User Interface as explained in another topic.
  • Deleted all addons.
  • Tested multiple graphic levels, from lowest to highest (ray traced shadows causes insta-crazy graphic card)
  • Closed all other running apps

My PC Specs are:

  • Ryzen 7 5800x
  • Nvidia Geforce 3090 FE
  • 32Gb Ram
  • Game is on a 2Tb Hynix P41 M.2 NVMe

Not sure if it matters, but I’m using a Samsung Odyssey G9 monitor, 5120x1440 resolution @ 120Hz, HDR ON

Hoping someone will give me a hand here, thanks in advance.

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I had a problem with Microsoft Edge. It causes problems as it drains resources but that was awhle ago . Here is the issue I have currently… I normally run at 60 FPS and it works fine but lately I have been capping out at over 2000 FPS… I have never actually seen the 2000 on the meter because who cares but I have seen 276 FPS on the meter lately and noted others via the forums are at way below their usual, so… I would be willing to bet it is blizzards end

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Post a dxdiag report.

The amount of times we’re told everything is up to date and the drivers are 2 years old is way too high.

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The BIOS is several versions behind - some of which are marked as significant by Gigabyte - https://www.gigabyte.com/Motherboard/X570-AORUS-ELITE-rev-10/support#support-dl-bios

The monitor is showing something weird - the resolution it is running is 5120x1440, but it is showing the lower resolution below as it’s native resolution. Typically a monitor won’t run above native resolution.

Model: LC49G95T
Monitor Id: SAM7053
Native Mode: 3840 x 1080(p) (119.974Hz)
You may want to check for updated firmware and install the monitor driver from Samsung - https://www.samsung.com/us/support/downloads/?model=N0054075 - the firmware is reported to help with flickering and issues.

You may also want to check the fan curve for your video card - you’re pushing a lot of pixels between the 49" monitor and the 32" 4k monitor.

There is a new nvidia driver download today as well that may resolve issues.

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I will look into the BIOS version, don’t think I have updated that in a while, thanks.

My G9 monitor has the latest firmware, although I will admit that is one buggy monitor. I have no idea why it shows that native resolution.

I just downloaded latest nvidia drivers today but the issue remains, also my 32" second monitor is not 4k, it’s a 1440p 32" Gigabyte monitor.

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I don’t either - it just jumped out at me as one of the odd things.

Sometimes we see the craziest things for screens - cables that need to be swapped and every problem goes away.

You may want to try a clean install of the new drivers using DDU - I’m seeing some crashes at the end of the dxdiag that look like the graphics driver is shutting down unexpectedly.

Yep - both your monitors are 1440p - sorry about that. It may be worth testing to see how WoW runs on that second screen. If there are less or fewer issues that may help narrow things down to the screen, cable, etc.

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I have updated my BIOS version, and I did a clean install in safe mode of the latest nvidia drivers using DDU tool. This is the new Dxdiag file:

Unfortunately the issue seems to persist. In the following album you can see the graphic settings I’m using to test, the fan curve as shown by after burner, and the graphic card stats (temperatures, fan speeds, etc) while standing still at the Dragon Isle zone you first arrive at.

Imgur album (paste at the end of imgur url): /a/g1PZdoL
(Sorry! Didn’t allow me to put imgur links)

I feel like the video card should not be working so hard based on this selections. Thoughts?

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Some thoughts.

Do you play any other games for the same amount of time as WoW? No issues? Just wondering if this could be a graphics card problem.

How hot is your PC registering your GPU when the fans kick in? You can make the Task Manager window always run on top so you can see temps and usage real-time while running WoW. The hotspot temps are very high in that last screenshot. Does thermal paste need to be re-applied? Is your PC blowing out extremely hot air? If a temp sensor is broken it may be kicking your fans on and throttling your GPU prematurely.

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Yeah, recently played God of War, Horizon Zero Dawn, Elden Ring, all maxed out, shows temperatures similar to the ones on the pictures, and fan speed around 2000ish, which considering the load makes sense.

I also play a lot of Dota 2 which is not that intensive, and that one runs with fans around 800-1000rpms.

I am super concerned by the fact that WoW on low or medium (on low is some spikes) graphics makes my card like it was running God of War maxed out. Not sure if that is what I’m expected to see.

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