It isn’t a casual MMO though, casual games don’t make you grind daily rep grinds for hours every day and that’s the only content. Grinding the same thing over and over and over and over is for hardcore games, but this game isn’t hardcore because it passes gear out like candy.
Hardcore players won’t like it because its too easy, casual gamers won’t like it because it has no rewarding casual content. This game has no audience that its aiming for.
You know what it actually is?
Its LAZY. They just want to put out ultra low-effort content that’s less than a DLC of a normal game and get a year of subs out of it.
This isn’t a hardcore MMO, this isn’t a casual MMO. Its a lazy mmo.