Hi, I don’t know who or where I should direct this so hoping someone can point me in the right direction.
Very long story short.
My daughter is turning 21 in January and like most kids she had her own characters on my account. Anyway 9 years ago her mother passed who also played wow with me. What I’d like to do is re activate my late wifes account and transfer my daughters characters to that account and pass on ownership? Obviously I’d pay all the costs, transfer, upgrades, subscriptions etc.
Thanks for any info.
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You’ll want to move this to customer support, since that’s where the posters more knowledgeable about this stuff hang out.
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CS may be the right place for it, but I would like to know if it’s even possible.
afaik, just going off the fine print, they won’t do this. I know back in… LK I think, Blizzard sort of forced me to merge the two accounts I had even though I didn’t want to. And once I realized all the ramifications, I tried to get them to un-merge the accounts and they were 100000% against it. In no uncertain terms did they tell me it was utterly impossible.
So I dunno. In the many, many years since, I’ve heard different things. That it is possible. That it just depends which CSR you talk to. etc etc.
I understand WHY Blizzard wants to control this-- to prevent people from openly selling accounts. But I’d like to think that somehow exceptions could be made.
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Well, OP went and posted a duplicate thread in CS instead of just moving this one, so I’d watch that one for your answer.
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No longer possible to move characters or licences between accounts, sorry. However if you have your wife’s death certificate you could probably get the account transferred. However, whoever wants the account should be the one ticketing for it.
ETA: moving this reply to CS.
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Unfortunately, there is no way to do this. Blizzard does not support transferring accounts from one individual to another.
https://us.support.blizzard.com/en/article/2622
https://us.support.blizzard.com/en/article/358185
https://us.support.blizzard.com/en/article/11582
https://us.support.blizzard.com/en/article/11638
In short: they have multiple articles all saying the same thing. Now, back in the day before battle.net? Yeah, it was entirely possible. My ex let her younger sister play on her account, and then upon turning 18 she managed to have her sister’s character moved to a brand new account that was in her own name. There were some hoops to jump through, but they did it. Now however? They will NOT transfer an account under any circumstances. Not sure if it is ultimately a legal issue stemming from something within the EULA/TOS, but the bottom line is that the answer is ultimately going to be no.
With that in mind however, I certainly wouldn’t say don’t try it, especially considering the exact circumstances as it involves a deceased parent with a formerly minor child (On that note, I’m sorry for your loss. Coming up on eight years since losing my own mother myself.)
Just don’t expect things to be clean however. I’m already foreseeing issues and a ton of running around, and that’s likely going to be before you get an actual person to speak with if you manage to get anyone at all. Now, assuming all the account info is still the same from the time your wife passed and that you still have access to the e-mail address the account is attached to, I suppose you could just reactivate the account as it stands and let your daughter play.
HOWEVER! (This is a big thing to keep in mind, so DON’T skip this over!)
Do be aware that if an issue DOES arise in the future, Blizzard might ask for some kind of verification that you or your daughter is the account holder. If that account is in your wife’s name, that’s going to become a massive issue.
My honest opinion? If there is anything of significant value on the account that is able to be transferred, I’d say fire it up for a month just to get gold off of the account and to sell anything of value. I’d only do that if the characters on the account have enough gold/items to exceed current token prices, but if that account had been dormant for a number of years, then I’m doubtful it would be anywhere near 300K gold, much less 100K gold.
Failing that? Generate a recruit a friend link for your daughter and let her make a fresh account. I know from experience that it sucks to start over fresh. I’ve had to do it twice myself (the aforementioned ex as it was an account in her name, and a secondary account that got created on a friend’s battle.net account due to a snafu in 2009). The good news is that this isn’t 2004. Hell, it’s not even 2014, or even 2018 anymore. Even starting fresh, leveling 1-70 shouldn’t take more than 12-20 hours if your daughter has played before, and 70-80 shouldn’t take more than 8-12. If your daughter has a class in mind and doesn’t need to level a new character as a refresher, you can even skip leveling entirely: the pre-order for Midnight not only has TWW included (ie: you’re only paying for one expansion rather two), but it also has a level 80 boost included. As trivial as leveling is nowadays, your daughter can be up and running on a brand new account inside of five minutes.
In any case, I wish you guys luck on everything. Considering the circumstance, MAYBE you’ll be able to do what you really want, but do start making plans as I feel that’s a longshot.
It’s a technical limitation now - Warband coding. Before Warbands it could be done but was super rare and usually in the case of parents and minor children.
Maybe there’s a way if you can get in contact with a human being. I lost/gave up an old account with an ex a long time ago because we couldn’t find a way to transfer it properly. Lost a lot of cool stuff with that acct.
Hopefully there’s a way they can help you.