I play on the above laptop with 32 mb of ram and I realize laptops can run hot. I’m told that wow isn’t an intensive game to run and the performance is good gameplay wise, but the cooling fans go crazy unless I have almost all graphics settings turned down to minimum. I just feel like I sunk some cash into a decent computer and I’m not getting the full game experience due to the settings all being placed so low. Anyone else, or ideas on what may be going on? Repaste issue? Thanks in advance and good drops to you!
A dxdiag report is what we’ll need to start troubleshooting.
There are several things to look at.
First off, what are your temps hitting currently?
Second, Do you have everything cranked up?
Third, In the Alienware Command are you over clocking at all and if so what do you have your fan set to Full Speed?
I would make sure you are running the latest version of the Alienware Command Center. Make sure you are running the latest BIOS version and all drivers including the OC drivers are up to date.
I have the Area 51m i9 with 32GB and my temps sit at about 65 - 70c I was told that by Dell as long as my temps don’t shoot over 100c I am ok. Though skeptical about that info. My son has gone to the measures of undervolting his.
I ran into the same temp issues and found that if you just turn down the advance options and only set the main options in game to 10 my temperatures don’t climb above 70c. If they do it is because of the mas amount of spells going off so I also setup a raid graphics profile and dialed down to about 7.
If you have adjusted the advanced game options I would set those to recommended. Adding the additional raytrace shadows and various anti aliasing settings seem to crank up the graphics proc usage and drive up the temperatures.
I also dropped my Max Foreground FPS to 75 from the default 100.
Hope this helps.
Thank you for your very detailed response and the time out of your day to write it. I’m going to look into this and will see if taking some of those actions will help. You’re a rock star!
I’m a true rookie when it comes to this stuff. I’d like to provide the said dxdiag. I’ll google how to do it and I don’t have the slightest idea on how and will place that information back here. Thank you for using one of our most valuable resources, time, to respond. You’re a rock star!
System Information
Time of this report: 1/6/2021, 19:57:32
Machine name: OU812
Machine Id: {D811963F-193E-4501-B64D-EC32ED6ECECC}
Operating System: Windows 10 Home 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Alienware 17 R4
BIOS: 1.9.0 (type: UEFI)
Processor: Intel(R) Core(TM) i7-7820HK CPU @ 2.90GHz (8 CPUs), ~2.9GHz
Memory: 32768MB RAM
Available OS Memory: 32638MB RAM
Page File: 15179MB used, 22322MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0546 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: NVIDIA GeForce GTX 1080
Manufacturer: NVIDIA
Chip type: GeForce GTX 1080
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_1BE0&SUBSYS_07C21028&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 24397 MB
Dedicated Memory: 8079 MB
Shared Memory: 16318 MB
Current Mode: 2560 x 1440 (32 bit) (120Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.642578,0.340820), Green(0.338867,0.610352), Blue(0.153320,0.049805), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO1496
Native Mode: 2560 x 1440§ (120.050Hz)
Output Type: Displayport Embedded
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_dbc95c7b8aeb79f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_dbc95c7b8aeb79f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_dbc95c7b8aeb79f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_dbc95c7b8aeb79f4\nvldumdx.dll
Driver File Version: 27.21.0014.6089 (English)
Driver Version: 27.21.14.6089
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:True Enabled:False
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 12/10/2020 4:00:00 PM, 1049800 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-58A0-11CF-5164-CC271BC2D635}
Vendor ID: 0x10DE
Device ID: 0x1BE0
SubSys ID: 0x07C21028
Revision ID: 0x00A1
Driver Strong Name: oem33.inf:0f066de3ba554cc2:Section085:27.21.14.6089:pci\ven_10de&dev_1be0&subsys_07c21028
Rank Of Driver: 00CF0001
Video Accel:
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
First off, what are your temps hitting currently? I’m not certain I even know how to find that information???
Second, Do you have everything cranked up? The machine is in the same condition and settings as when I took it out of the delivery box, I have made no adjustments or alterations to it. As far as in game, I have turned everything down that Bliz says “May improve performace” , I thought that if I decreased the demand that it may take stress off and not run so hot that the fans have to whirl so high.
Third, In the Alienware Command are you over clocking at all and if so what do you have your fan set to Full Speed? Again, I didn’t know you could set the fan speed on the computer. Is there a way to slow it down that wont harm the system?
Lastly, I have the laptop sitting on a cooling pad that has several fans and I run that on high, the cooling pad, all the time. Thanks for helping out with the troubleshooting.
Ok I think I have it all on the cut n paste. If I left something out please let me know and I’ll track it down. Thank you VERY much for helping with the troubleshooting!