So, what should you do if you feel you are being harassed?
We have tools in-game which allow you to report other players for several different potential policy violations. They are Language, Spamming, Cheating, and Name. More on those can be found in here .
If someone is using inappropriate language or subject matter it is important to report this through the Right Click Report option. You’ll do this by right-clicking on the offending player name and line in the chat window. Choose - Report Player For: Language
In the event that the person or persons continue to contact you, we recommend that you place them on ignore (which will be covered below). If someone circumvents the ignore option, either by logging onto a different account or having others contact you on their behalf to continue the behavior, that may be considered Ongoing Harassment.
Ongoing Harassment
As we mentioned before, you are likely to encounter those that you may not get along with, or otherwise wish to interact with For the most part, our Game Master’s will not intervene in normal social interactions. However, ongoing harassment has a special set of circumstances that usually involves the offending person, or persons, circumventing your ability to ignore or limit communication with them.
In such situations, we’d ask that you submit a ticket. You can do so in-game by opening up the main menu (ESC key by default) and clicking on “Support”. This will open the in-game browser that will allow you to access some self-help options like the Item Restoration page, submit suggestions or bug reports, browse Support Articles or submit a ticket.
At the top of the page you’ll want to click “Contact Support” Select the game World of Warcraft > “I would rather categorize the issue”. There you’ll select In-Game Issues > Report a Player > Ongoing Harassment and then “Contact Us”.
Fill in the details, including the name of the character, realm, the approximate time frame this happened, and whatever relevant details you can remember and submit.
Keep in mind, it is important to establish a history when it comes to this type of harassment. Be sure to place the character on ignore, do not engage or argue with them and submit a report. Our staff will take it from there.