Nvidia Freezing Issue

Support Technical Support
1

I’ve been following an issue that was pinned on this forum:

https://us.forums.blizzard.com/en/wow/t/freezing-for-short-time-on-newer-nvidia-drivers/859231

My wife’s PC has been experiencing this for some time (2-5 second freezes). I came to check today on the status of the thread and I see it is no longer pinned. Is there any status update for this issue? Workaround? We’ve tried rolling back to the Nov 2020 Nvidia drivers and the issue persists.

2

Hey there,

We have not been able to identify any workarounds that would be applicable across the board (meaning no one single fix) but we are still gathering information.

I’d recommend having her submit a ticket and include her DXDIAG and MSINFO files so we can take a look at that specific system, and we should be able to recommend some troubleshooting steps that may help.