@blizzard support did four m+, searched my bags searched my vault. we reviewed the logs of the mythic zero we did together and everyone got one but me. I only got a titan IV matrix, no keystone. there is no mail. i reset my ui by renaming WTF interface and cache folders to OLD (which btw does nothing). I reset my CVARS to default, etc. none of that has to do with the fact that the boss did not drop a dungeon key, and non are in my bags. this happened with the launch of the last expansion as well. also i spoke with the m+ NPC by great vault in thaldrakken, no option for keystone
None of this article fixes this issue: https://us.battle.net/support/en/article/73499
Just let the NPC give out mythic keystones, or send us mail.
--------looks like the NPC Lindormi has a ‘i lost my keystone’ chat option as of today---------
----------------it just doesnt give a keystone when you click it--------------------------
I even renamed my cache interface and wtf folders to XYZold, so it is 100% default everything wow, and the NPC gives no keystone.
UPDATE: I uninstalled wow from my hard drive, then deleted the folder. Then I reinstalled it on a new hard drive. No add-ons - nothing. Still no keystone. Still the NPC Lindormi does not give keystone when you click the ‘misplaced keystone option’