No Extra Bag Slots For Authenticator

Hello, I have the mobile authenticator linked to my account yet I still get told to sign up on the website when I click the green plus arrow. Any suggestions?
same. no extra slots. have had mobile authenticator for several years.
Same here as well.

Edit: to add I have the physical authenticator and have had it for years.
I've been told it takes a little bit if you've just added it. So I added mine while servers were down so I guess I'll wait a little bit.
Worth noting it also requires SMS Protect enabled as well as your authenticator. You can check this by logging on your account. If you click link below, then click Enable SMS Protect, then log in, it will say ACTIVE on your SMS protect. If you do not have it, you should see the option to enable.

https://us.battle.net/support/en/article/26824

I also did not have my extra slots until I checked, and I did not have SMS Protect enabled. Once I enabled it, I got my slots imediately after closing the game and logging back in.

Hope this helps!
I have a physical authenticator so I don't need to use my cellphone. This really makes me angry because I don't want them having my cell phone info or sending me messages on it. Next thing you know we'll all be getting calls from whatever business bought their mailing list.
Agreed. I have a flip phone just as a quarter in my pocket. Can't justify the expense of a new phone and new plan just for 4 slots. I would feel pretty bad tho if they actually offered a worthwhile reward.
this whole 4 bags ...what a joke , spend some money ,blizzard will give 4 bags, lets have blizzard give us something that is free for a change.....
01/18/2018 03:50 PMPosted by Hateshotalt
flip phone
You can have a Physical Authenticator and still use SMS Protect. SMS Protect simply needs a phone that can send and receive text messages.

https://us.battle.net/support/en/article/26824
01/18/2018 03:56 PMPosted by Firmog
lets have blizzard give us something that is free for a change.....


Authenticator: $0 from the Google Play Store or Apple Store
SMS Protect: $0 from https://us.battle.net/support/en/article/26824

$0 + $0 = $0.
01/18/2018 12:54 PMPosted by Alaiyna
I don't want them having my cell phone info or sending me messages on it.
That's totally your prerogative. You simply won't get the extra 4 slots.

Convenience versus Security/Privacy.
Did all the sms stuff too. Still no bags. Figures...
Old authenticator and SMS enabled before the extra bags was offered. No extra slots :(
I just added an authenticator, and the new bag slots didn't appear after multiple times of logging in and out, restarting the launcher, and even rebooting the whole computer. But then I did a "/console reloadui" command, and the new bag slots appeared.
I just made this new char, and every single damn time i open my bags, i get the message to get the authenticator.

I DO NOT WANT your software nor the 4 slots bags. Is there anyway i can disable this damn message every time i open my bags? This is starting to piss me off now.

This is only happening with this char...

I am having the same problem with my character as well.