New Horde Character won't load tutorial

Every time I make a new Horde character and select Exile’s Reach; I load into a black screen instead of the opening cinematic and then hear my character die. Nothing changes so I need to kill the game. When I load back in, my character is dead and I can release on the starting beach but none of the NPCs have mission and I just have to delete the character. I have tried several races and classes but none work. Alliance creation is fine.

Did you make a bug report for this? I haven’t made a new character for a while, so I’m unsure if this is a new issue.

(Blizz is trying to keep people from joining the Horde?! Alliance bias. Jk.)

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Not sure how to make a bug report. Tried and it gave me things to do which none worked and then said use character move service but that does not help

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We also have the bug report section of the Forum under the Customer Support area. That’s where I would usually go to make bug reports like this.

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