I have nowhere else to go, none of the immediate people I know can help me fix this computer I have, and I’m trying to get it in for Shadowlands. I have a LOT of problems and I could really use someone with the savvy in this to bring this up.
So my computer died a month ago and I decided that maybe I had to update stuff. The power supply wasn’t working so I replaced it. It was also doing a combination of stuff and I asked the Windows tech support on the phone and my tech savvy friends say it could be a hard drive issue; so I bought a new Barracuda 1TB hard drive.
There are a lot of things that have happened all at once and I don’t know enough about computers to find the problem. So lemmie list the issues since they all happened at once.
1.) Every time I would reinstall Windows and do the updates, my computer goes bonkers, I do have the updated Nvidia drivers I need for things to work perfectly fine. It will randomly restart either at log in just after I type in password or my pin number, or… it will restart itself after I open up Internet Explorer to download the things I want for my computer like another browser, Discord, WoW, etc.
2.) When it does a random reboot, it sometimes hangs up on me. The tower will still be on (the button is acting as if it was pressed and I hear the beep of the BIOS turning on) but my Keyboard, Mouse, and Monitor will not be active in the slightest. Or if I turn it on from shutting it down.
3.) It would restart after I told it to shut down after update; it would do the Restart Lock Up (Number 2) if I told it to update and restart.
4.) I only got one BSOD out of it with the error message of “Video_TDR_Error” but I haven’t seen it since; I’m not overclocking my computer nor am I pushing it too hard.
5.) It works fine if I just hang out on the BIOS menu, no restarts, no weird hang-ups.
6.) Sometimes the BIOS screen would come by real fast, or sometimes the computer will boot up at a relatively sane rate.
7.) This is a brand spanking new Windows and Hard Drive, both from Newegg.
8.) Computer will also freeze and/or restart even looking at Settings or Control Panel
I’m at my wits end here, I really need help, not even my super techie friend knows what the deal is since the things I bought that are new (Windows Install USB and the Hard Drive) shouldn’t be making this issue.
My theory (an uneducated one) would be Graphics Card or Ram is acting up.