I purchased a name change and the payment went through fine. Waited about 10 minutes and the box on the character selection screen popped up, “Your Name Change is Ready!” So I clicked “Ok” then the name for my char changed. THEN I log into the game. My name on my character unit frame and at the character selection screen is now the new name, BUT my name on the tooltip, in chat, and on my character inspect tab are the old name… Even here in the forums the name reflects the new name but the old name is the one that is showing up in the in-game chat and character inspect tab, and on the tooltip.
It has now been THREE DAYS and my name on my tooltip is still the new one, but everywhere else it is the old one… this has created HUGE problems as I cannot invite people to groups, I cant get invited to groups because they are /inv my old name. Even when I try to tell people to /inv my new name it does not work.
I really need someone at Blizzard to answer me because I can’t play the game guys. Like I’m locked out of doing group content… Please help me.
17 Likes
I have the exact same issue, would love an answer.
4 Likes
I am experiencing the same issue. I can not get invited to groups outside of an invite from within my guild. This is essentially game breaking for me. Would like an answer.
3 Likes
Same issue with me, can I get either a fix on this or a refund?
1 Like
Has anyone received an update to this issue? I successfully changed my name this morning and I’m having the exact same issue.
Any support here? I’ve had a name change for 2 days and I cant receive whispers or invites from others if they’re not in guild.
Same here, can’t join raids/parties in wotlk classic on the character whose name I changed
Just logged into my 2nd acct, I see the old name in game but can’t “find” them to invite to a party even right clicking on the character. Can’t /w it either
Raid is in 2 hours please send help
I am having the same problem.
Same. Amazing how this is has been a known issue for this long and no response from blizzard… yet they are happy to take your money for a broken service.
I am have the same issue… Blizz plz fix and credit my account for time lost
its same with me.did you already get fixed it?
I did a name change 3 times because of various issues I was encountering.
Original Name → Name 1 → Name 2 → Original name
I paid $20 initially for 2 name changes but since they won’t work, I paid another $10 to get the character’s old name back instead. Then I requested for a refund of $30 total. After a week of waiting, I got a response from a GM and the refund request was approved. However, right after they have refunded the $30, a “Character is locked out due to a billing issue” would pop up every time I try to log in to this character. I am not able to play that toon since 3 days ago. I created a new ticket, but I see horrendous wait times… 30 days!
I paid for a 4th name change, thinking that this will fix the issue and voila, the toon is still locked out of the game.
What in the world, Blizz?!
Just tried to do a name change as well and this is the same issue I am having.
I seriously just lost my level 80 character and can’t raid or group up anymore because I wanted to change my name?? This thread is exactly my issue. If it doesn’t get fixed and I can’t get a refund for my name change and my time now that I’m locked out essentially I’ll sue.