My item restoration has been empty for months

I have not been able to restore any items on any characters for months now. Every time I access the item restoration tool whether it’s for Classic or Retail, it shows zero items. Waht can I do to get an actual human being to look at this so I can restore an item I accidentally vendored?

Sorry you’re having this problem. Have you checked this support article to see if the item(s) qualitfy?

Yes the item is definitely eligible. The tool is bugged and obviously nobody is answering tickets.

The item restoration tool just stays stuck like this. I’ve tried multiple browsers, devices, disabled all browser extensions.