Which is why I ended that post with “It’s a losing battle”
I don’t blame Blizzard for it as much as I once did. It’s an incredibly difficult problem to solve, especially when the bots are sometimes slave labor - actual humans being forced to do repetitive grinding all day long because it’s more lucrative than hard labor.
What’s a GM supposed to do when they receive a report, open a chat with the accused “bot”, and they get a human response? How do you differentiate a bot from someone simply doing a mindless grind to pass the time?
Though, now that I think of it, when was the last time anyone saw a GM pop up a one on one conversation with a player? They might not even have the staff for that anymore. Used to be fairly common when you submitted a ticket.