You are so trusting.
Remember when Ion announced that they were working on a “ripcord” they could pull if covenants didn’t work, but they really wanted to try to make them work first? Later he admitted that there never was a ripcord. A lie.
Remember during wod, when devs kept stringing people along by telling them they hadn’t decided whether to implement flight yet? And how it was revealed in an interview on an obscure website on the Friday before a long weekend that they never had any intention of bringing back flight to current content, and they never would again? They had to roll that change back after all the players who had only been hanging on with the hope that flight would come unsubbed.
They don’t often admit that they’re lying. More often what you see is a vaguely worded statement intended to let people think changes they want will be made. But it doesn’t happen because the statement contains no commitment on their part.
The reason we got level scaling was because “for the new players!” Because new players weren’t coming to wow because there wasn’t level scaling. Leveling was too easy, and new players were insisting on longer harder leveling, so leveling got bloated up from 30 hours to 120 hours in Legion. When did that wave of new players hit?
“We understand players are unhappy with [x].” This statement deflects criticism by placing the responsibility on players, not on those who make game changes.
“We will take that into consideration in the future.” No commitment.
They have a long-term plan. We aren’t in on it. They’re going to carry out their plan even though there are changes they know players don’t like, so why would they even discuss this with players?