MoP Remix Achievements not rewarding items and mounts

Good Afternoon, I wasn’t sure were to place this but I have done 2 achievement now in MoP Remix which haven’t give me my rewards the first being

" Valley of the Four Winds " which rewards “Halfhill Farmer’s Backpack”, unfortunately my bags were full and the item was never mailed to my character so I am unable to collect the reward

the other which is equally concerning is the “Astral Emperor’s Serpent Mount” same thing but in this case my bags did have space but the mount was never placed in my bag nor was it ever placed in my mount collections.

I am at my wits end as to what to do, I open a ticket but the ticket response time takes 3 Days for them to reply and there is only 2 days left for the MoP event, I work really hard and rush to get these items before the event ends but now this bug seems to have ruined the effort

Please if anyone can help me I would appreciate it Sincerely

thank you for your time

Can you try making another character, it may pop the achievement and get the mount automatically

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ill try that soon and let you know, thank you for the suggestion

Update: Nope it didn’t work at all

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Dang it I forget what the achievements were, was it killing rares and doing the raid on LFR I know you only have a couple days but those should be easy.

Do you have any other toons at all or would you be starting fresh?

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Your correct those are the achievement killing rares and discovery the map, the issue is I already did those achievement and haven’t gotten my rewards from them

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I could be mistaken but I thought when I got all these rewards they were not items but just automatically unlocked and showed up in my mount collection and in my transmog stuff.

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Yup, based on a similar experience I had with Torghast box of many things achievement you’ll have to do it again.

I had a toon max out the box but didn’t get my pet, all I got from customer service replies in game and in forums was a link to the wowhead page explaining the achievement UGH

Not sure if still true but someone once said blizzard can’t give you something for an a achievement even if they see the achievement

I checked the wowhead page for the mount you aren’t the only one, and the most comment suggest seemed to be to do it again on a new character:-(

They can they just don’t do it if that is the case.

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Honestly, the best option here is to just make a new character and do the achievements again.

I know it’s not ideal but unfortunately it’s the only choice that ensures you get the mount before it’s gone forever

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Wait now that I read this, that may be the case. Did you check your mount collection and transmog collection to see if they are there?

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But I can’t it’s a account wide achievement

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have you checked your collections? if i remember correctly,i do think that you don’t get a mount in your bags, i think it just goes directly into your collection.

Yuppp, still not there.

you check my mount collection and achievements on my character info, I have the account wide achievement but no mount

Did you try logging? and I mean log out, log into a different character and swap back to the remix one?? to verify a complete disconnect.

if its an item it should pop up in your mail as lost but it usually doesnt until the character is completely logged out.

yup I try that as well, I even made a new remix character and nothing happened either

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im sorry to hear that, i wish we could be more help.

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I really appreciate the help, I wish Blizzard would answer the ticket or some moderator would help me out =(

Just did the valley of the four winds again on this brand new monk and still didn’t get it =(

Unfortunately, if doing it again didn’t work, your only hope is to just wait for a ticket to be answered.

Also unfortunately, due to the close proximity of the expansion launch, and the fact they outsourced their support GMs when Microsoft took over, it’ll probably take a while for a response.

That said, it’s also the weekend, which unless the outsourced support is different than NA. Very few, if any, support agents work on weekends.