Expected behaviour: Applying a faction change to a Pandaren character from faction A should transfer the pandaren character to faction B.
Actual behaviour: As the title says, if you try to faction change a pandaren from either faction and want to maintain being a pandaren, then it will fail. After being prompted to change your character through the faction change and you choose pandaren, it will say “you must choose a race from the opposite faction”.
Steps to get there:
- get a faction change service
- apply to pandaren character
- Faction change is applied and thus player must go through and edit their character
- After confirming, you get the quote above “you must choose a race from the opposite faction”
Also having this issues. Just paid for a faction change from alliance to horde today (16/07/2025) and it keeps telling me I must pick from the opposing factions. Most likely a probably with the fact the start as a neutral faction.
Opened a ticket and here is the response:
Faction Change Restrictions: Pandaren characters start as faction-neutral and can choose to align with either the Alliance or Horde. However, when performing a faction change, you must ensure that you are selecting a race that is available to the faction you are switching to.
Choosing the Right Race: Since you are trying to switch from Alliance to Horde, make sure you are selecting a race that is available to the Horde. Pandaren can only become Horde after they have chosen to align with them, so you may need to ensure that your character is set to the Horde faction before attempting the change.
If you have any other inquiries or concerns, please feel free to contact us.
GM Aqkeytazee
Blizzard Entertainment
So in other words it sounds like they plan to do nothing about it.