Title says it all. I wasn’t able to open a ticket for this. Article I found tried to play this off as it happening when not everyone has rolled and you leave the party or a tied roll. I won by almost 70 (22 to 92) only two of us rolled.
This happened to me many times in Cata but I never cared because it wasn’t at the start of the expansion and it was blue items. This I needed to help be raid ready and its an epic item. Really annoyed that in the article blizzard claimed there is no issue and I wasn’t able to put in a ticket. Since when can you not place a ticket? What is our money going towards?
Did you ever actually physically loot the boss corpse? Lots of people miss this step and thus do not gain the loot even if they win the roll.
You cannot make a ticket for it as it’s not something Customer Support can help with.
You could make a bug report over in Classic Bug Report if you feel it was a bug and that you did physically click on the boss corpse but still didn’t get your loot.
I’ve never had to physically loot the boss before, what are you talking about? This wasn’t a quest. I’m guessing you’re a retail player not sure. But this was a need or greed roll and I won the roll but did not receive the loot.