I have directed to put this here by Game Master Schisescelo, the Moltenshell mount seems to be bugged. I have to ask someone to come by and heal me for this, but when I attempted to get the mount, with the proper item, all I would get is the “Embiggening Snail” cast. After the cast, no mount would pop. I did more research and that’s all I should of had to do.