Missing transmog

[Veliaria-3277234 (Veliaria)]

Here is an update from a blue regarding transmogs:

Free Transmog Change Coming for All Characters

Hello! As many players noticed, Transmogs that were previously applied to gear were removed in the 12.0.0 update. This was intentional as a part of the transition from a gear-based to a slot-based system. Although previously saved loadouts were converted to Custom Sets in the new system, it costs the normal amount of gold to apply the first Transmog to your character, even if you’re simply setting your appearance back to the way it was before. This was an oversight on our part; you should have…