Just tried to send Timewalking Badges between two of my characters (Direwolf and Eluma), and while the in-game transfer logs show the currency being sent, it never showed up!
Direwolf - 490
Eluma - 0
Missing: - ~5200
Can this currency be restored?
Currently no, though they aware and looking into it.
I’m sorry you lost currency, hopefully it can be restored later. If you need to move currency (of any sort) around I would suggest maybe doing it in smaller increments. It would take a little longer but if something happens at least you aren’t out all of it.
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I just had the same thing happen. They cannot look at the logs and see it went through and is missing? I submitted a ticket asking for them to restore the currency or give me the mount I was planning to buy with them. See what happens. However, I have been playing since vanilla beta and this is not the same Blizzard lately. Losing 98% of all tabs on 2 guild banks and now this and they are saying they cannot restore it. Thanks for putting in the effort but please do it all again… Blizzard/Microsoft you need to do better.
Game masters are governed by policies determined and set forth by the development team. They could very well see that two separate data fields corroborate but without permission from the devs, their hands are tied and cannot act autonomously in this manner.
As indicated in the support article Jeysca linked above, the issue is currently under investigation. Likely the reason is that giving game masters freedom to generate new currency like that could cause problems down the road when the issue has been tackled.
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I hope there addressing it. I am seeing a lot of reports today on this. One guy lost over 140k timewalking badges he was planning on buying all the new legion items. If i was told that we cannot restore 140k badges. I would have to seriously consider that a game ending event for me. Hope it works out for all the people losing badges today.
I just lost TW badges too ugh. Along with that my character is stuck in Dalaran…
I lost all my Nerub-ar Refinery when i was trying to turn them in…no buff for me now lol 95 all gone
same, tried to transfer and it failed and lost 40 myself
Same thing here. Lost over 18k in timewarped badges. The log shows the transfer, but they never were credited to the receiving character.