Missing Pets on Armory (but have them in game)

Support Customer Support
1

I have many duplicate pets in game, and in most cases I have only one level 25/rare version and then 1-2 others at lower quality or level.

In game all my pets show up no problem, but when I view the armory, I am only seeing the lower level/rarity pets in some cases. For example I have 3 unborn valkyr pets, one which is level 25/rare and the others are lower. The armory only shows my grey/level 21 version.

This is kind of a pain actually because all of the third party sites can’t see my full collection which makes it hard for me to track down which pets I still want to level/capture/upgrade.

Please let me know what the solution to this problem is, if any. I would like to avoid having to release duplicate pets because in some instances these are fairly rare/valuable pets.

2

That isn’t something CS can answer, Jeack. May be API related, but we have no control over 3rd party sites, or how they display our info.

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3

The Blizzard armory is the issue, not a third party site.

4

Just updated the post to remove any reference to third party sites because this isn’t what the post was about. This is the Blizzard Armory.

5

And CS cannot really do anything about that either, Jeack.

The Armory has always been concerted ‘beta’ status. It’s known to update slowly - and when changes happen ingame, sometimes odd things can happen there.

We do have a website bug forum if you’d like to document this for QA.

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6

OK thanks, I already opened an in game ticket so I’ll post to the website bug forum if that doesn’t shed any light.

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