Missing Character

Is anyone else missing a toon? I had a level 120 Mage on Windrunner but now it’s gone. It’s not even listed when I try the restore feature.

I’ve checked other realms that I play on as well as the first 3 realms in alphabetical order, but it’s nowhere to be found.

I have submitted a ticket, but I want to know if anyone else has had this happen to them.